Job purpose

The Field Service Tech Journeyman rotates on a 3/2, 3/1, or 2/1 schedule, servicing customers and units in a designated region. As a member of the Rapid Response team, the Field Service Technician Journeyman provides technical assistance in diagnosing, troubleshooting, and repairing heavy equipment, working closely with technicians at all levels. With little to no supervision, the Field Service Tech Journeyman schedules work, monitors quality control for work performed, and customer relations.