Description
Description:
Assist the Cafe Manager in the day-to-day operations of the Café, Noodle Bar and Room Service operations, and Gift Shop. Ensure compliance with established service standards and that guests receive prompt and courteous service. Monitor and enforce compliance with all company policies and procedures, and all applicable safety and health code regulations.
Essential Job Duties:
Observes tables and keeps track of clean, dirty and occupied tables.
Cleans, organizes and stocks items in service areas.
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
Performs other duties as directed.
Job requirements:
Must be at least 21 years of age.
High school diploma or equivalent.
College Degree in hospitality management preferred.
Two (2) years’ experience managing high volume casual restaurants and mid volume upscale restaurants required.
Minimum of 2 years direct leadership experience in training staff, assigning work, managing performance, and allocating resources.
Must have Training experience.
Experience with Microsoft Office products.
Must have excellent customer service and communication skills.
Must be able to stand and/or walk for duration of shift.
Work varied shifts, including weekends and holidays.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Requirements
Must have open Availability.
Summary
Benefits
• Competitive wages & Bonus Opportunities
• Outstanding Medical Benefits for all Full Time Associates
• Including $50K Company Paid Life Insurance
• 401K with 3% Company Match (no cap)
• Free Health Clinic for all Associates & their families
• Up to $300.00 Referral Program
• Free Hot Meal every shift worked
• Associate Recognition program for outstanding service
• Up to $100 quarterly service bonus
• Quarterly Associate Appreciation Gift
• Up to $75 Perfect Attendance Bonus per calendar year
• Associate of the Month - $500 Cash, Ami Pizza Gift Certificate, 4 Lava Links Golf Passes, VIP Parking, 24 hours of PTO, $150 Scarlet’s Steak & Seafood Gift Certificate, Under the Oak Café Gift Certificate, 1-Night Hotel Stay
• Associate of the Year $5000.00
• 20% Discounts for all of our Venues and additional discounts with vendors in the community
• Tuition reimbursement up to $2,500.00 for college, Trade School or certifications per year
• Trainee/Trainer Bonus Program