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Posted 6d ago

Reception Information and Referral Specialist

@ Elder Services of Cape Cod and the Islands
South Dennis, Massachusetts, United States
$22-$30/hrOnsitePart Time
Responsibilities:greet visitors, answer calls, provide referrals
Requirements Summary:Customer service, information/referral experience, strong computer skills, ability to work with elderly, clear communication.
Technical Tools Mentioned:Computer, Microsoft Office
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Job Description


 Receptionist/Information 

 And Referral Specialist

 

Elder Services of Cape Cod and the Islands welcomes everyone, without exception!

ESCCI is a nonprofit, community-based organization dedicated to promoting welfare, enhancing the quality of life, and maintaining the dignity of elders in Barnstable, Dukes (except Gosnold), and Nantucket Counties. The organization acts as a central source for information and referral, as an advocate, collaborator, and catalyst, as a coordinator of services and care, as an educator, and as a provider of direct services.

Our incredible benefits package includes:

  • 3 weeks vacation accrual, 3 weeks sick accrual, 5 personal days (all prorated for part time)
  • 12 paid holidays
  • Comprehensive health insurance with employer-paid deductible, $0 out-of-pocket employee responsibility (employee does pay a portion of premium from paycheck)
  • 403b retirement with 6% Employer salary contribution
  • …and so much more -visit our website for a complete list of benefits.


We are currently hiring a Receptionist/Information and Referral Specialist. As a Receptionist/Information and Referral Specialist, you will provide excellent customer service to walk in visitors, callers, employees and Board Members. Information and Referral Specialist responds to requests for information from the community via telephone, email, fax, on-line referrals or in-person. Provides resources, external or internal referrals. The pay range for this position is $ 22.28 to 29.66 per hour for 34 hours per week plus unpaid one hour lunch each day. 


What do you need to be considered for this position?

 



  • Ability to collaborate, take initiative, provide/ receive feedback.
  • Ability to communicate and work with the elderly and community resources serving the elderly population.
  • Excellent computer skills required. Ability to work independently and professionally

 


Elder Services is committed to equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
Elder Services is an Equal Opportunity Employer.