Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004848

Role Duties and Responsibilities

• Plan, coordinate, and deliver internal and external events, including workshops, conferences, and official engagements.
• Manage all event logistics, including venue coordination, scheduling, communications, and stakeholder engagement.
• Develop event communication plans to ensure effective promotion, participation, and coverage.
• Support on-site event delivery, ensuring smooth execution and addressing any issues as they arise.
• Evaluate event outcomes and prepare post-event reports with recommendations for improvement.
• Manage and consolidate customer and stakeholder feedback received through multiple channels, including events.
• Analyse feedback and engagement trends to provide recommendations for improving communication effectiveness and stakeholder experience.
• Coordinate with internal and external departments to implement improvements based on feedback.
• Prepare reports and presentations on communication and event performance for senior management.
• Provide guidance to staff on handling feedback and stakeholder interactions in a consistent and professional manner.
• Support Senior Management in developing and implementing effective communication strategies.
• Assist in communicating key messages and strategic priorities to internal and external audiences.
• Plan, deliver, and evaluate communications across all channels.
• Lead and manage key communication and event-related projects and initiatives.
• Plan and oversee the design, content, and production of communication and marketing materials to support events and broader initiatives.
• Manage internal communications, including memos, newsletters, and announcements.
• Collaborate with internal and external stakeholders to develop and distribute communication materials.
• Ensure all communications are aligned with organizational branding and messaging.
• Build and maintain the organization's image and media library, including event coverage.
• Manage and update the Chief's blog with relevant communications and event highlights.
• Work closely with the IKM Officer to ensure SharePoint content is accurate, current, and engaging.
• Collaborate with internal teams and partner entities to generate innovative communication and event strategies

 Essential Skills, Experience and Certifications

• Experience in communications and/or event management.
• Proven ability to plan and deliver events effectively.
• Strong written and verbal communication skills.
• Good organisational skills with the ability to manage multiple priorities.
• Experience in stakeholder engagement and collaboration.
• Ability to develop and deliver communication activities across multiple channels.
• Analytical skills to assess feedback and improve outcomes.
• Ability to produce clear reports and presentations.
• Proficiency in Microsoft Office and digital communication tools.
• Professional, proactive, and able to work independently and as part of a team.
• Extensive working experience with Customer Relationship Management (CRM) toolsets

 Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and up to 1 year post-related experience;

 Working Location

• Mons, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance