Job Description:

Department Overview
The System Division is an organization that can engage in all tasks related to its all system, such as planning, development, operation and maintenance, etc., ranging from basic business systems to user applications for iPhone / Android. The systems are open architectures and we are also actively adopting open source technology.

Why We Hire

This position will take on the important role of IT that determines the success or failure of the banking business, which is a part of our social infrastructure. In such an environment, we are looking for new team members who can mutually stimulate and grow together.

In this position, we will utilize best practices such as ITIL to design and improve the operation of our services.

Position Details

Operational Design / Change Management / Configuration Management / Incident Management / Operation Flow Creation
Planning of service strategy and service design in operation for each service level
Analysis of the current situation for organizing IT system operations
Operation improvement proposals and their execution based on indentation
Construction of necessary operation system and planning / planning of operation rules
Smooth negotiations and coordination with internal and external stakeholders

Mandatory Qualifications:

System operation experience (5 years or more)
Management experience of team, or similar experience (3 years or more)
IT process design and improvement experience (3 years or more)
Logical thinking ability, flexibility and multitasking resistance
Excellent facilitation and presentation ability
Aggressiveness and initiative
Excellent negotiation / communication skills with stakeholder

Desired Qualifications:

In-house system operation experience
Management experience of development project, or similar experience
Business application operation experience in financial systems
ITIL Expert holder
Operation process standardization experience

Department Overview

The System Division is an organization where you can engage in all tasks related to all system, such as planning, development, operation and maintenance, etc., ranging from developing core business systems to smartphone applications for iPhone / Android. It takes the important role as IT that determines the failure or failure as the social infrastructure--banking business while it aims to create new value with differentiated products of other banks.

Here, people inside and outside the Bank who comes from different country share the strengths and the passions with each other to make innovation. For the growth in future, we seek new members.

Why We Hire

Rakuten Bank provides financial services to our customers, and it will only make sense that they are satisfied to make sure that people can use the financial services most conveniently, safe and secure. You will be responsible for the quality control banking system from system requirements definition to system operation as a member of the system quality assurance department.

Main responsibilities are reviewing and faults management. Regarding the review, it includes product inspection and face-to-face review of the system development projects to confirm that each development process has progressed in accordance with the standard development process. Regarding the fault management, it include the life cycle management from detection to countermeasures finishing analyze the trend of root cause of faults, etc.

In addition, as a checking department, if there are issues or adjustments, you also will be responsible for informing relevant departments and encouraging them to make improvements.

Position Details

Manage process quality from requirements definition to system release, and check that each development process is progressing according to the standard development process.
Review development products such as requirements definition documents, design documents, test cases and inspect the product quality of each development process.
Quality analysis and evaluation for test. Example: Analyze quality risk with defect convergence, defect analysis, etc.
Perform quality judgment based on inspection results and analyze results of process and product quality, and instruct quality improving measures.
Analyze the cause of system faults (include faults of application, infrastructure, operation) those have occurred after the release, and provide the countermeasures.

Mandatory Qualifications:

More than 1 years of software quality control work experience (QA) at a system company or at least 3 years of experience in system test planning, test design
Quality analysis skill
Ability of summarization and Japanese writing skills
Good communication skills, voluntary and positive

Desired Qualifications: