We're Hiring: Client Advisor In-Charge - Passages & Alpha House
Starting Wage
- Salary: The starting salary for this position is $19.00-$21.00 per hour.
- 8% shift-differential for overnight shift 11pm-7am.
Job Type
- Full-Time, Non-Exempt
Schedule
Standard Hours: 2 shifts currently available:
Alpha House - Swings - specific days to be discussed at offer stage.
Passages - Overnights – specific days to be discussed at offer stage.
Training
- Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.
- Training: After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer.
These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered/assigned schedule following the training period.
What Skills do you need?
The Client Advisor In-Charge is experienced in corrections, law-enforcement, and/or social services, with some experience in supervision or running a shift.
Must haves:
- High School Diploma
- Undergraduate degree preferred.
- Valid driver’s license.
- Ability to pass federal workplace drug screen process.
- Ability to pass state and federal background check.
Must be able to delegate tasks, respond to inquiries, and train other staff.
Let us tell you more about our team!
The Security/Operations teams at our facilities are run by experienced Operations Supervisors with combined over 25 years’ experience in the corrections field.
The Security/Operations Departments at each facility are comprised of Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff, that all keep things running and operating smoothly for our residents and staff.
They are looking forward to the addition of new Client Advisors to help with everyday security functions and innovative ideas for our team.
What will you do in this position?
Client Advisor In-Charge is responsible for welfare, accountability, safety, and health of residents and staff in the facility on their assigned shift.
In-Charge staff are responsible for ensuring all security checks and functions are conducted on residents.
Some of the duties will often include but are not limited to:
- Point-of-contact for shift; will direct other CA staff as needed.
- Ensure new CA staff are assigned a mentor and being actively trained while on your shift.
- Ensure duties during shift that are on the In-Charge checklist are accomplished.
- Arrange coverage as needed in event of absence of scheduled staff.
- Assist in revisions of resident handbooks, SOPs, addendums, and trainings.
- Task delegation and oversight.
- Attend meetings as assigned.