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Events Manager
Department:
825 Marketing
Location:
Cleveland, OH
Flexjet and its portfolio of sister brands are seeking an experienced, detail-passionate Event Manager to elevate the company�s global brand presence through thoughtfully curated, high-touch marketing events and experiences. This role is responsible for the end-to-end execution of high-touch Owner & prospecting social engagements that strengthen customer loyalty and retention, elevate the brand�s luxury positioning, and generate qualified leads within Flexjet�s target audiences.
The Event Manager will serve as a steward of hospitality and brand experience�bringing precision, creativity, and emotional intelligence to every interaction. From intimate owner engagements and aircraft showcases to large-scale philanthropic galas and internal celebrations, this role ensures every event reflects the highest level of quality, service, and brand consistency expected of Flexjet and its portfolio brands.
Working cross-functionally with internal teams�including our global event leads and EMEA marketing staff�and managing external partners and vendors, the Event Manager will translate strategic objectives into memorable, flawlessly executed experiences that create lasting relationships and measurable business impact.
CORE RESPONSIBILITIES
Event Strategy & Execution
- Collaborate with Events and Partnerships team members to develop and execute an annual event strategy aligned with the broader Global Marketing plan
- Lead marketing events from concept through completion, including aircraft showcases, loyalty and retention events, influencer engagements, internal celebrations, and customer philanthropic fundraising galas
- Oversee all event logistics, including venue coordination, run-of-show development, guest experience flow, and on-site execution
- Ensure events deliver a cohesive, elevated brand experience consistent with Flexjet�s luxury positioning
Client Experience & Hospitality
- Provide world-class service across all client and guest interactions
- Serve as the primary point of contact for clients regarding event credentials, schedules, and logistics
- Build and maintain long-term relationships with Flexjet owners and key stakeholders through thoughtful, detaildriven experiences
Project & Budget Management
- Manage event budgets, including forecasting, tracking, and post-event reconciliation
- Confidently negotiate sponsorship agreements and vendor contracts to maximize value and ROI
- Present event run-of-shows, post-event recaps, and performance insights to senior leadership
- Aggregate and present metrics reports (quarterly and annual recap)
Vendor & Partner Oversight
- Lead and direct on-site vendors and external partners during events
- Manage day-to-day relationships with event agencies, sponsorship partners, and promotional vendors
- Conduct site visits and vendor meetings as needed to ensure executional excellence
Operational Support & Continuous Improvement
- Identify and implement opportunities to enhance event effectiveness, engagement, and ROI
- Order and manage promotional merchandise, including inventory and storage for Marketing and various internal departments
- Support additional marketing and internal initiatives as needed in a fast-paced environment
QUALIFICATIONS + SKILLS
- Bachelor�s degree in Marketing, Communications, Fashion
Business, Hospitality Management, Luxury Brand
Management, or a related field
- Advanced training or certifications in luxury event management, hospitality, or event production a plus
- 5�8+ years of experience producing high-end, brand-driven events within luxury fashion, jewelry, hospitality, art, or premium lifestyle sectors
- Engagement with UHNW individuals a plus
- Experience within the luxury, hospitality, aviation, or premium lifestyle marketplace preferred
- Strong ability to research vendors, conduct market analysis, and negotiate contracts
- Proven ability to execute events where brand image, discretion, and emotional storytelling are paramount
- Exceptional interpersonal skills with the ability to represent the Flexjet brand confidently and diplomatically in highpressure environments
- Comfortable interfacing with executive leadership, creative directors, regional vice presidents, and global brand teams
- Strong problem-solving skills with the flexibility to respond gracefully to last-minute changes
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Comfortable leading on-site execution teams and vendors with authority, composure, and attention to detail
- Strategic thinker with a positive, solution-oriented mindset
- Previous experience working with internal creative teams
(design, social, digital, etc.)
- Highly organized with strong attention to detail and the ability to manage competing priorities
- Comfortable communicating with and presenting to C-level executives
- Ability to accept feedback, collaborate effectively, and advocate for a clear creative vision
- Commitment to innovation and continuous improvement through pre- and post-event evaluations
- Ability to lift, push, and pull up to 75 lbs.
- Willingness to travel extensively, including international travel, evenings, and weekends as required
- Valid, in-date passport required
- Position based at Flexjet�s corporate headquarters in Cleveland, OH
**Travel as required**
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