Assistant General Manager – STRAP TANK RESAURANT AND BREWERY

We’re looking for an experienced and motivated Assistant General Manager to support daily operations at our pub-style restaurant. This role partners closely with the General Manager to ensure exceptional guest experience, strong team performance, and smooth front- and back-of-house operations.

The ideal candidate thrives in a fast-paced hospitality environment, leads by example, and is passionate about food, beverages, and service.

Key Responsibilities

Operations & Service

• Oversee daily restaurant operations, including opening/closing procedures 
• Ensure high standards of food quality, cleanliness, and guest service 
• Resolve customer concerns quickly and professionally 
• Maintain compliance with health, safety, and alcohol service regulations 

Team Leadership

• Assist in hiring, training, and scheduling staff 
• Lead shifts and motivate team members to deliver excellent service 
• Provide ongoing coaching and performance feedback 
• Foster a positive, team-oriented work environment 

Financial Performance

• Support inventory management, ordering, and cost control 
• Assist with budgeting, labor cost management, and sales tracking 
• Monitor cash handling and POS accuracy 

Bar & Beverage Oversight

• Ensure proper execution of beer, wine, and cocktail programs 
• Maintain knowledge of rotating taps, specials, and promotions 
• Enforce responsible alcohol service 

Qualifications

• 2+ years of restaurant or pub management experience (AGM or supervisor level preferred) 
• Strong leadership and communication skills 
• Knowledge of food safety and alcohol service standards 
• Ability to work nights, weekends, and holidays 
• Experience with Toast POS, Kickfin, and Social Schedules software 
• High energy, hands-on approach to management 

Preferred Qualifications

• Experience in high-volume pub or bar environments 
• Craft beer or beverage program knowledge 
• ServSafe or similar certification 
• Track record of improving team performance and guest satisfaction 

Compensation & Benefits (customize as needed)

• Competitive Hourly wage
• Employee discounts 
• Growth opportunities within the company