Level 2 Network Engineer
Job Description:
Provide Junior (Level 2) operations engineering expertise to large, complex enterprise LAN and WAN client in predominantly Cisco networking environment.
Review scripting, planning and execution of network Change Management process
Investigate network issues / incidents and bring to resolution within stated SLA parameters
Working with Incident, Problem, and Change Management
Provide Root Cause Analysis (RCA) to operations team and customers upon request
Provide technical leadership (both verbal and written) for Incident and Change
Able to work on network drawings with Visio, Work and collaborate with other app teams
Good understanding of BGP / EIRGP routing, NAT/PAT, VPN, and firewall technologies
Education:
4-year bachelor's degree or equivalent experience, preferably in Computer Science, Information Systems or Engineering (or) Three years of College or Technical School resulting in an associate’s degree or equivalent
Accreditation / Certification / Licenses:
Required Certifications or equivalent experience: CCNA Enterprise Route/Switch
Additional desirable certifications / equivalent experience:
Cisco SDWAN Specialization
Palo Alto Certification
Previous Job Experience:
Network operations experience and expertise in a variety of predominantly Cisco LAN and WAN in large, complex, enterprise environment
Experience implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.)
Experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine source
Working on comprehensive projects in complex networking environment
Experience implementing/managing EIGRP/BGP routing protocols in an enterprise network environment
Experience implementing VLAN technology in an enterprise environment
Special Knowledge / Skills / Abilities:
Clear communication skills
Time Management / Self-Management
Independent Work Skills, Presentation skills
In-depth Routing Protocols experience and operational knowledge: EIGRP & BGP