Description
Service Technician – Windows, Doors, Siding & Gutters
Thompson Creek Window Company is looking for experienced hands-on technicians who know how to diagnose problems, make repairs, and get the job done right the first time.
This is a field service role for someone who is comfortable working independently, solving problems in customers’ homes, and handling repairs on windows, doors, siding, and gutter systems.
If you’re the kind of person who takes pride in your work, doesn’t cut corners, and knows how to fix things the right way, we want to talk to you.
What You'll Do
- Complete scheduled service appointments within assigned timelines
- Diagnose and repair issues involving windows, doors, siding, and gutter systems
- Perform warranty repairs and post-installation service work
- Conduct quality assurance visits to ensure installations are performing properly
- Review work orders before service and identify any discrepancies
- Document service visits with notes, photos, materials used, and labor time
- Use company service applications to track job activity
- Communicate with internal teams regarding follow-ups, materials, or escalations
- Maintain company tools, equipment, and service vehicle
Requirements
What You Bring
- Proven experience in home improvement repair, installation, or field service
- Ability to diagnose and repair exterior home products
- Basic carpentry and mechanical troubleshooting skills
- Comfort working independently in customers’ homes
- Ability to document work using mobile applications
- Valid driver’s license
Ideal Background
- Window and door installation or service
- Exterior carpentry
- Siding installation or repair
- Gutter installation or repair
- Residential remodeling
- Professional handyman services
Summary
Why Thompson Creek?
We’ve been transforming homes and careers for over four decades. As a family-owned business with a local manufacturing facility, we offer quality products, trusted service, and the support you need to succeed.
You’ll be helping customers improve their homes’ safety, beauty, and energy efficiency while building a career you can be proud of.
Thompson Creek Window Company is a leading home improvement provider serving the Mid-Atlantic with a reputation for excellence in windows, doors, siding, roofing, and gutters. Headquartered in Lanham, MD, with a manufacturing facility in Upper Marlboro, we’re committed to quality, customer satisfaction, and community impact.
EOE • Drug-Free Workplace • We celebrate diversity and are committed to creating an inclusive environment for all employees.