We are looking for highly motivated and detail-oriented Interns to join the Renewals team. This role will support Renewals Sales Analysts (RSAs) in driving successful data presentation on renewals across SMB, Enterprise (ENT), and ESB segments within the US territory. 

The intern will play a critical role in creating high-quality account review decks, conducting in-depth account research, and ensuring timely deliverables that directly impact renewal readiness and revenue retention. 

This is a high-ownership role with measurable KPIs and direct exposure to revenue operations. 

Desired Characteristics 

• Quick learner 

• Adaptable and comfortable working in a fast-paced environment 

• Curious mindset with a willingness to explore account insights deeply 

• Strong sense of ownership and accountability 

• Proactive and solution-oriented 

Eligibility Criteria 

• 0–2 years of experience (internship or entry-level experience acceptable) 

• B.E/B.Tech

• Willingness to work in US Shift (4 PM – 1 AM IST) 

• Commitment for 6 months of internship.

What You Will Gain 

• Direct exposure to revenue and renewals strategy 

• Experience working with US-based customers 

• Hands-on learning in account research, renewal lifecycle, and sales support 

• Opportunity to build cross-functional collaboration skills 

Why Join Us? 

• Exposure to revenue operations and customer lifecycle management 

• Opportunity to work directly with Sales and Customer Success teams 

• Hands-on experience in renewals strategy  

• Fast-paced learning environment with measurable impact 

1. Account Review Deck Creation

• Create customized account review decks for assigned RSAs and CAMs. 

• Ensure accurate representation of account insights, product usage, contracts, and opportunities. 

• Tailor decks based on segment (SMB, ENT, ESB) and customer profile. 

• Deliver decks within defined SLAs to support renewal timelines. 

1. Account Research & Insights

Conduct comprehensive research on internal tools – SalesForce, PowerBi on assigned accounts, including: 

• Product usage and adoption trends 

• Nexus alerts and compliance-related insights 

• Products currently used and potential expansion opportunities 

• Contract details, renewal dates, and pricing information 

• Relevant business updates impacting renewal conversations 

1. Repository & Content Management

• Maintain and update the centralized deck repository. 

• Ensure version control and template consistency. 

• Incorporate new updates from Marketing (product launches, messaging, positioning). 

• Customize content based on account and territory requirements. 

1. Stakeholder Support

• Work closely with designated RSAs. 

• Handle deck creation for a defined set of accounts. 

• Ensure seamless coordination to meet renewal timelines. 

Required Skills 

• Strong communication skills (written and verbal) 

• Strong research and analytical skills 

• Tech-savvy; comfortable with CRM tools, spreadsheets, and presentation tools (e.g., PowerPoint, Google Slides, Excel) 

• High attention to detail 

• Ability to manage multiple tasks within strict timelines

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.