LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. 

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually.  We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people.  All of our facilities are located on a scenic 1,200 acre campus which boasts panoramic views, abundant recreation opportunities, and a 200 acre lake.   Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern US.

Essential Functions

• 
  

  Must possess excellent hospitality skills and a strong desire to foster an attitude of “exceeding guest’s expectations”.

  
  


• 
  

  Must maintain professional appearance including wearing a clean, pressed uniform.

  
  


• 
  

  Must be honest, reliable, and prompt in assisting guest through daily contact.

  
  


• 
  

  Regularly clean and maintain furniture, rooms, and guest common areas on the Lake’s campus to departmental and industry standards.

  
  


• 
  

  Constantly keep hallways, elevators, stairways, meeting rooms, and offices clean, including outside areas.

  
  


• 
  

  Assure appropriate appearance of all public areas and private rooms for guest comfort.

  
  


• 
  

  Vacuums and cleans all floors and carpets in guest rooms or public areas.

  
  


• 
  

  Dusts and polishes all furniture, keeps windows and doors clean.

  
  


• 
  

  Scrubs, disinfects and deodorizes all bathroom fixtures.

  
  


• 
  

  Strips beds, collects dirty linen, and make beds with fresh linens.

  
  


• 
  

  Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor.

  
  


• 
  

  Perform other duties and responsibilities as assigned and required.