Job Description

Summary:

Instructional Technology Consultants support the integration of multimedia technology in teaching and learning, with an emphasis on digital media projects. This role offers hands-on experience with tools such as virtual reality, 3D printing, large-format printing, and photo and video editing. Consultants work within Technology Learning, part of the Weinstein Learning Center, to provide resources and services that enhance student learning.

Located on the second floor of Boatwright Library, consultants work in a collaborative and problem-solving environment where curiosity and adaptability are key. No prior experience is required—only a willingness to learn new skills. Hard work is recognized through promotion and management opportunities. The skills gained in this role are valuable across coursework and various fields.

Specific Duties:

• Learn software and hardware through training videos, one-on-one instruction, and workshops. Stay updated on new multimedia technologies.
• Assist students, faculty, and staff with software on Windows and Mac by troubleshooting issues and providing clear, effective support.
• Maintain a friendly, professional, and approachable attitude while communicating technology-related concepts clearly and appropriately for diverse audiences.
• Work closely with fellow consultants to troubleshoot technology challenges and develop creative solutions to technical issues.
• Support students in digital media production, including video and audio editing, graphic design, 3D modeling and printing, virtual reality, and large-format printing. Offer instruction and best practices to help them create high-quality multimedia projects.
• Keep workstations, printers, and other technology resources operational and report any issues.
• Create guides and tutorials, participate in workshops, and assist users in learning new tools.

Requirements:

• Work a minimum of 8 hours per week.
• Attend a one-hour paid training session each week during the semester.

Qualifications:

• Must be a full-time University of Richmond student in good academic standing.
• Possess strong oral and written communication skills.
• Demonstrates strong interpersonal skills and the ability to work respectfully with a diverse community of students, faculty, and staff.
• Able to work independently and as part of a team in a fast-paced environment.
• Willing to develop proficiency in tools such as Adobe Creative Cloud (Photoshop, Premiere, Illustrator), Blender, and other digital media software. Training will be provided.
• No prior experience required.

How to apply:

Complete Workday application and include a resume.

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.