About the Department

General Description: Under the supervision of the Dean of Engineering and Trades and the authority of the Vice President for Instruction, tthe Program Development Coordinator will provide administrative assistance and support for all CE Directors of Programming.

Position Duties

Duties and Responsibilities of the Position:

1. Provide administrative support for all CE Directors of Programming including data entry, instructor contract documentation, and other tasks as required for class building and reporting in college’s course management systems (Colleague).
2. Prepare class start packets as required.
3. Assist students with registration of CE classes.
4. Manage all paperwork at the start and conclusion of all continuing education and customized training classes while also ensuring accuracy of monthly payroll.
5. Assist in developing both industry and community college apprenticeship programs.
6. Maintain accurate, timely and complete records as required and ensure proper submission of documentation to ApprenticeshipNC and other relevant entities. 
7. Serve as a liaison between local industries and the Director of Customized Training when assisting with the start and conclusion of courses offered at a company’s site.
8. Maintain an updated file for all CE classes including any applicable discounts.
9. Assist with orientation and graduation for any applicable CE course.
10. Assist CE Directors of Programming with marketing materials, HelpDesk tickets, submitting information to appropriate RichmondCC employee, ensuring website is up to date to include campus calendar and other relevant items.
11. Contribute to the continuous improvement of RichmondCC by creating and implementing ways to support the continuous growth and sustainability of the College and through committee participation.
12. Work with third party organizations including, but not limited to, WIOA and the RichmondCC Foundation to help students obtain funding for CE courses.
13. Notify students registered for professional licensure programs of possible State limitations and document disclosure notification in the student record.
14. Accepts other duties as assigned.

Minimum Qualifications

Knowledge, Skills and Abilities:
Must possess above average skills in filing and computer operations. Computer experience to include Windows and Microsoft Office. Must be able to work independently with minimal supervision. Must demonstrate good communication skills, deal effectively with RichmondCC staff and the public, and handle confidential information in a professional manner.  Understanding of and commitment to the unique nature and role of the College in our service area. 

Minimum Education and Experience:
Bachelor’s degree required.  Three years of applicable work experience preferred. Datatel, or other course management system (ERP-Enterprise Resource Planning) experience preferred.

Other Qualifications

Location: RichmondCC Service Area