POSITION TITLE: Housekeeping Supervisor
REPORTS TO: Executive Housekeeper
ABOUT STARLITE YELLOWSTONE, TAPESTRY COLLECTION BY HILTON
Starlite Yellowstone, Tapestry Collection by Hilton is a newly reimagined lifestyle hotel located steps from the West Entrance of Yellowstone National Park. Following a complete down-to-studs renovation, the property now features approximately 133 modern guest rooms and amenities designed to reflect the rugged beauty and character of the Yellowstone region.
As part of Hilton’s Tapestry Collection, Starlite Yellowstone offers guests a distinctive sense of place inspired by the surrounding landscape and brought to life through authentic Montana hospitality. Our team is committed to delivering memorable experiences that inspire every guest’s heartfelt desire to return.
Managed by Vista Host Management & Development Company, Starlite Yellowstone is proud to be part of a growing portfolio of hotels dedicated to operational excellence, strong team culture, and exceptional guest service.
Distinctly Yellowstone. Authentically Montana.
POSITION SUMMARY
The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure guest rooms and public areas meet Hilton brand standards and cleanliness expectations. This role supervises room attendants, housepersons, and laundry staff while ensuring productivity, quality control, and adherence to safety and operational procedures.
This position plays a critical role in maintaining room readiness, supporting occupancy demands, and driving accountability across the housekeeping team.
WHO IS THIS POSITION FOR?
The Housekeeping Supervisor role is best suited for someone who:
The Housekeeping Supervisor role is ideal for someone who:
• Has strong attention to detail and a commitment to cleanliness and quality standards
• Demonstrates leadership and enjoys training, coaching, and developing team members
• Is organized, efficient, and able to manage multiple priorities in a fast-paced environment
• Takes ownership of results, including room readiness, inspections, and team performance
• Leads by example and maintains a positive, professional presence on the floor
WHY JOIN OUR TEAM?
• Competitive hourly pay or salary based on experience
• Vacation / Sick / Bereavement / Holiday Pay
• Health, Vision, and Dental Insurance
• Life and Short-Term Disability Insurance
• 401(k) Retirement Plan
• Employee travel discounts at Hilton and Vista Host properties
• Employee housing may be available for eligible team members
• Complimentary Employee Assistance Program (personal and professional support)
• Opportunities for career growth within Vista Host’s expanding portfolio
DUTIES AND RESPONSIBILITIES
• Supervise daily housekeeping operations, including room attendants, housepersons, and laundry staff
• Assign boards and workload based on occupancy, departures, arrivals, and operational priorities
• Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with Hilton cleanliness and brand standards
• Ensure accurate room status updates and alignment between housekeeping and front desk
• Monitor productivity, staffing levels, and labor efficiency to meet operational goals
• Train, coach, and support team members to ensure consistent performance and adherence to standards
• Ensure compliance with safety, sanitation, and chemical handling procedures
• Manage inventory of linens, supplies, and equipment while controlling costs and minimizing waste
• Oversee Lost and Found procedures, ensuring items are properly logged, secured, and returned to guests promptly
• Respond to guest requests and service recovery situations in a timely and professional manner
• Maintain clear shift-to-shift communication through logs and reporting tools
• Support quality assurance initiatives and prepare for brand inspections and audits
• Lead by example in maintaining cleanliness, organization, and professionalism throughout the property
• Assist with cleaning rooms or public areas as needed to support operational demands
• Perform additional duties as assigned by management
POSITION REQUIREMENTS
• Must be able to communicate effectively in English, both verbally and in writing
• Previous housekeeping experience required; supervisory experience preferred
• Ability to stand and walk for extended periods throughout the shift
• Ability to lift up to 40 pounds regularly
• Ability to bend, stoop, reach, and move throughout the property as needed
• Strong organizational and leadership skills
• Ability to work flexible schedules, including weekends and holidays
EQUAL OPPORTUNITY EMPLOYER
Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Please visit our careers page to see more job opportunities.