Manager, Provider Relations

Location: Field-Based - Preference for Candidates located in Southeast/Central US

Department: Sales & Business Development

Reports To: Vice President of Regional Operations

Employment Type: Full-Time, Exempt

Mission: Why This Role Matters

The Manager, Provider Relations is a high-impact leadership role dedicated to expanding access to life-changing Transcranial Magnetic Stimulation (TMS) therapy. You aren't just managing a team; you are spearheading a mission to educate the healthcare community and bridge the gap between providers and patients in need of innovative behavioral health solutions.

In this role, you will lead a high-performing team of Regional Account Managers (RAMs), fostering a culture of strategic excellence, clinical integrity, and relentless growth.

Core Responsibilities

Team Leadership & Development

Coach & Mentor: Direct a team of RAMs, providing consistent field-level coaching to sharpen their engagement strategies and clinical fluency.
Performance Excellence: Conduct rigorous 1-on-1s and performance reviews, leveraging data-driven insights to guide development plans and corrective actions.
Talent Acquisition: Own the hiring, onboarding, and continuous training of new team members to ensure regional scalability.

Strategic Market Growth

Market Intelligence: Analyze referral trends, market penetration, and competitor landscapes to identify untapped growth opportunities.
Strategic Partnerships: Lead the charge in identifying and engaging high-value healthcare stakeholders and behavioral health systems.
Cross-Functional Synergy: Partner with Marketing, Operations, and Reimbursement teams to dismantle barriers to patient access and align messaging.

Execution & Compliance

Field Presence: Spend approximately 80% of your time in the field, observing RAM activity and supporting high-stakes account development.
Data Integrity: Utilize CRM and reporting tools to evaluate regional KPIs and inform executive decision-making.
Compliance Stewardship: Ensure all team activities strictly adhere to healthcare laws, regulations, and internal company policies.

Qualifications & Experience

The Must-Haves:

Education: Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field.
Experience: 5+ years of success in healthcare, pharmaceutical, or medical device sales.
Leadership: Proven track record of leading teams to meet or exceed regional growth targets.
Analytical Rigor: Proficiency in territory planning and using metrics to drive sales behavior.
Mobility: Ability to travel up to 80% (air/auto) within the assigned regional territory. Preference for Candidates located in Southeast/Central US.

The Nice-to-Haves:

2+ years of direct people management experience in a clinical or referral-based environment.
Specific experience in Behavioral Health or Neuroscience.
Experience navigating complex reimbursement landscapes (Prior Authorizations/Payer Relations).

The Ideal Candidate Profile

You are a "Player-Coach" who thrives in the field. You possess the emotional intelligence to lead a diverse team and the analytical "engine" to spot trends before they become problems. Most importantly, you are passionate about mental health and the clinical efficacy of TMS therapy.

Physical Requirements

Willingness to travel extensively (80%) by air, rail, or automobile.
Ability to perform standard field-based duties: standing, sitting, and walking for extended periods.
Ability to lift and carry up to 25 lbs (marketing materials/displays).

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.