About Coresite:
At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.
Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.
At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.
Business Analyst Role:
As a member of the CoreSite information technology team, the IT Business Analyst is skilled in the analysis of business processes and elicitation of requirements from multiple, and sometimes conflicting, business units. The individual in this role is responsible for product ownership, project management and/or scrum master responsibilities for assigned projects, taking gathered requirements through development and successful implementation. The Business Analyst works with technical and non-technical teams and must communicate effectively according to the audience. The ideal candidate is comfortable with a high degree of change, deals well with ambiguity, and is capable of working in an adaptive software development environment with a strong analytical skill set.
Essential Functions:
- Provide thorough assessments of current-state and future-state business processes to establish technical solutions, cost-benefit analyses, and scope estimations.
- Gather requirements by conducting process workshops, discovery sessions, and backlog refinement to translate into accurate and meaningful epics, user stories and acceptance criteria.
- Advise business stakeholders on platform best practices and standard feature adoption by working with technical leads and the Enterprise Solution Architect.
- Perform role of Scrum Master and/or Project Manager as needed, undertake duties such as leading agile ceremonies, creating project plans, reporting project status across the organization, planning and facilitating end-to-end UAT activities, and creating deployment and cutover plans.
- Prioritize and track all issues, risks, action items and decisions to resolution, escalating as needed to ensure project success.
- Builds and maintains process and project documentation in Confluence/Box and other tools as adopted by the organization
- Facilitate change management in areas affected by development activities. Evaluate system changes for downstream system and/or organizational impact.
- Develop and maintain productive working relationships with key internal clients and other team members.
- Maintain state-of-the-art knowledge of related systems and techniques, including evaluation of computer hardware and software. Initiate or assist in the research, evaluation, and selection of new system software, as directed.
- Adhere to Software Development Lifecycle (SDLC) methodology and compliance obligations.
- Promote and demonstrate the behaviors consistent with CoreSite’s culture and Guiding Principles.
Other Duties:
- Train on, and support the use of, assigned applications/software, and various reporting systems.
- Participate in Quality Assurance and Quality Control practices, standards, methodologies and metrics associated with assignments.
- Complete system and process effectiveness audits.
- Other projects and duties as assigned.