Job Summary:
- Provide excellent customer service.
- Data collection and accurate input into the clinic registration system.
- Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member family member.
- Verify insurance, identify certification requirements, and obtain them when necessary.
- Notify appropriate supervisory personnel if a patient is present for services and authorization is required but not on file.
- Accurately and thoroughly document pertinent events regarding the handling of the account including researching prior accounts.
- Schedule patient appointments for multiple providers within the set guidelines.
- Demonstrate and encourage team behavior and exceptional patient/guest experiences.
- Uphold and promote patient safety and quality.