POSITION TITLE:
Room Attendant
REPORTS TO: Executive Housekeeper / General Manager
ABOUT HOMEWOOD SUITES AUSTIN TECHRIDGE
The Homewood Suites Austin TechRidge, managed by Vista Host
Management & Development Company, offers all-suite accommodations with easy
access to Austin’s tech corridor and downtown attractions. With spacious suites
designed for extended stays, the hotel features a complimentary breakfast,
outdoor pool, and fitness center, catering to both business and leisure guests.
POSITION SUMMARY
The Room Attendant is responsible for maintaining
clean and orderly guest rooms, restocking amenities, and reporting any
maintenance issues to ensure a high standard of service. This role requires
attention to detail, efficiency, and a guest-focused attitude to create a positive,
welcoming atmosphere for all hotel guests.
WHO IS THIS POSITION FOR?
The Room Attendant role is best suited for someone
who:
•
Has a keen eye for detail and takes pride in
keeping spaces clean and organized.
•
Enjoys working independently while supporting
the housekeeping team.
•
Is proactive, reliable, and committed to
maintaining high standards of cleanliness.
•
Thrives in a physically active role that
requires multitasking and prioritizing tasks.
WHY JOIN OUR TEAM?
•
Competitive hourly pay with opportunities for
performance-based incentives.
•
Vacation / Sick / Bereavement / Holiday Pay.
•
Health/Vision/Dental Insurance.
•
Life / STD Insurance.
•
401k Program.
•
Employee Discounts (Brand Hotels & Company
Hotels).
•
Free, Third-Party Employee Assistance Program
(personal and professional).
•
Opportunities for growth within Vista Host’s
expanding portfolio.
DUTIES AND RESPONSIBILITIES
Housekeeping Responsibilities
•
Provide a clean and safe environment for guests
by cleaning and maintaining guest rooms
and common areas.
•
Vacuum carpets, dust furniture, clean floors,
and ensure all surfaces meet cleanliness standards.
•
Collect dirty linens and transport them to the
laundry area, delivering fresh linens to room
attendant carts as needed.
•
Restock guest room amenities, including towels,
soaps, and toiletries.
•
Respond to guest requests in a timely manner,
such as delivering extra linens or items from
the front desk.
•
Assist with deep cleaning and organization of
common areas and maintain the lobby functions.
•
Report any safety, maintenance, or housekeeping
concerns to management.
•
Adhere to lost and found procedures, guest
safety protocols, and hotel policies.
•
Acknowledge and greet guests in public spaces,
anticipating and addressing their needs.
General Responsibilities
•
Ensure efficient completion of daily room
cleaning assignments in a timely manner.
•
Use supplies and equipment responsibly,
reporting any shortages or issues to management.
•
Maintain a friendly and professional demeanor
with guests and team members.
•
Follow established schedules and support other
departments as needed, performing additional
tasks assigned by management.
•
Comply with hotel safety guidelines and
procedures to ensure a secure environment for guests
and staff.
POSITION REQUIREMENTS
•
Must be able to stand for extended periods,
frequently moving within and about the facility.
•
Ability to carry or lift items weighing up to 50
lbs and push/pull up to 200 lbs.
•
Must frequently handle objects and equipment
necessary for cleaning and maintenance tasks.
•
Basic reading and writing skills for
understanding assignments, checklists, and guest requests.
Flexibility to work nights, weekends, and
holidays as needed.
Please visit our careers page to see more job opportunities.