POSITION OVERVIEW

The Festival Assistant, Merchandise Warehouse, is charged with supporting the fulfillment of merchandise orders and the Merchandise team during the annual Sundance Film Festival.

Working closely under the direction of Festival Manager, Merchandise, the Festival Assistant, Merchandise Warehouse supports Sundance Institute�s commitment to creating an event atmosphere of community and hospitality, exceptional customer service and a commitment to safety, belonging, and accessibility for all.

This temporary position works full time from Monday, January 12, 2026 through Tuesday, February 3, 2026 and will be required to work extended hours, including some evenings, weekends, and holidays to meet key deadlines and respond to on-call needs as assigned. This is a fully onsite position based out of our Park City, UT warehouse.

Top priorities include but are not limited to�

• Tracking merchandise inventory in Netsuite.

• Organizing warehouse space to ensure accessibility and safety.

• Supporting Festival pop-up stores in Park City and Salt Lake City as needed and breaking down pop up stores post-Festival.

• Helping to distribute merchandise inventory from the warehouse to the stores daily to restock their inventory and receiving updates on inventory needs.

• Supporting other duties at the warehouse, including contributing to a clean and organized warehouse, and collaborating with other warehouse employees.

• Managing the merchandise customer support inbox, including drafting responses, fielding questions, resolving customer concerns, and escalating situations to the Festival Manager, Merchandise as needed.

• Completing a comprehensive written wrap report as directed.

You have the following direct or transferable skill sets:

• Valid driver�s license and successful completion of MVR background check.

• 1 year of experience with retail, warehouse inventory, delivery driving, or related.

• Strong communication skills to work effectively with a wide variety of people.

• Excellent organizational skills and attention to detail.

• Ability to help move items that weigh 50-75 lbs.

• Ability to maintain a high level of accountability with inventory.

• Working knowledge of databases along with proficiency in Google Products preferred.

• Legal authorization to work in the United States.

You will be successful in this role if you...

• Help to create a successful, organized, unique Festival experience for everyone.

• Take direction openly and embrace change effectively.

• Thrive in a busy environment and handle onsite adjustments seamlessly.

In addition to an hourly pay of $17.28, this position* is eligible for benefits & perks, highlights include:

• Paid sick leave and Institute holidays

• Employee assistance program

• Employee Wellness Initiatives

• Sundance Film Festival passes and benefits (varies each year)

*Applications open 11/26/2025 and will be accepted for at least one week