What You Will be Doing

As a Junior Technical Writer on Mach7's Documentation Team,
you will help own the end-user and administrator documentation for our eUnity
viewer and Enterprise Imaging Platform (VNA), with a relentless focus on
clarity, accuracy, and usability. You will contribute to building a
documentation experience that empowers clinicians, administrators, and IT teams
to get the most out of our products.

Activities performed by the Junior Technical Writer
include:

·         Research, write, and maintain user guides,
administrator manuals, release notes, and online help content for the eUnity
viewer and Enterprise Imaging Platform.

·         Collaborate with software engineers, product
managers, and QA to ensure documentation accurately reflects product behavior
and workflows.

·         Translate complex technical and clinical
concepts into clear, accessible content for a range of audiences, from end
users to IT administrators.

·         Maintain and organize documentation in the
content management system, ensuring version accuracy across product releases.

·         Support the documentation review cycle by
incorporating feedback from subject matter experts and stakeholders.

·         Contribute to the development and enforcement of
documentation standards, style guides, and templates.

·         Participate in sprint ceremonies and product
discussions to stay ahead of upcoming features and changes.

Reasons to Work at Mach7

Our eUnity Enterprise Viewer product is an award-winning,
diagnostic-grade medical image viewer that helps clinicians and radiologists
provide high quality patient care. Our viewer has been deployed in over 100
medical facilities around the world. Our Enterprise Imaging Platform (VNA)
provides healthcare organizations with a vendor-neutral, scalable foundation
for managing and exchanging medical imaging data across the enterprise. Our
customers are enthusiastic about new and exciting ways to leverage our solutions,
and we humbly look forward to delivering on these priorities. Working at Mach7
means that you will have the opportunity to apply your skills toward improving
patient care around the world in a direct and meaningful way.

Who You Are

You take pride in making the complex feel simple. You write
with precision and empathy, always keeping the reader's needs at the center of
your work. You ask the right questions, are comfortable working across teams,
and are proactive about tracking down the information you need. You are eager
to grow your technical knowledge and thrive in a collaborative, fast-moving
environment.

Your background consists of:

·         1–3 years of technical writing experience,
ideally in software, healthcare IT, or enterprise applications.

·         A bachelor's degree in technical communication,
English, computer science, or a related field.

·         Demonstrated ability to write clear, concise
documentation for both technical and non-technical audiences.

·         Experience working with structured authoring
tools, content management systems, or documentation platforms (e.g., MadCap
Flare, Confluence).

·         Familiarity with the software development
lifecycle and comfort working within agile teams.

·         Strong organizational skills and the ability to
manage multiple documentation efforts across concurrent product releases.

What Sets You Apart?

·         Familiarity with medical imaging concepts,
DICOM, or radiology workflows.

·         Exposure to enterprise imaging platforms, VNA
systems, or clinical IT environments.

·         Experience with screen capture and video tools
for creating visual aids and walkthroughs (e.g., Snagit, Camtasia).

·         Knowledge of docs-as-code practices, including
working with Markdown or lightweight markup languages and CSS.