Posted 6mo ago

Quality Manager

@ Nextern
Cartago, Cartago, Costa Rica
OnsiteFull Time
Responsibilities:Lead quality operations, Ensure regulatory readiness, Collaborate on strategic plans
Requirements Summary:Bachelor’s degree; 5+ years managerial experience in international medical device/pharma; 10+ years in regulated industries; FDA/ISO knowledge; proficient in MS Office; ERP (Epicor) knowledge a plus; strong analytical/communication skills; English C1.
Technical Tools Mentioned:Microsoft Office, ERP: Epicor, Quality Management Software
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Job Description

We are seeking a dynamic professional to lead and oversee the Nextern's Quality and Regulatory functions, ensuring full compliance with applicable quality and regulatory standards. This role provides strategic direction for the Quality Management System and ensures its alignment with the organization’s short- and long-term business objectives. It plays a key role in maintaining regulatory readiness, supporting product development and commercialization strategies, and driving continuous improvement across quality operations. Additionally, the position acts as a liaison with regulatory authorities and customers, fostering a culture of quality, compliance, and operational excellence throughout the organization.

Job Responsibilities: 

  • Manage personnel in the areas of Quality Assurance, Quality Systems, Quality Control, Regulatory Affairs, Supplier Quality, Calibrations, Complaint Handling, and Document Control.
  • Train company employees on compliance with Quality System regulations and standards, including 21 CFR 820, ISO 13485 compliance, and ISO 14971.
  • Develop and implement Quality Management System strategies that align with the company’s annual and long-term business objectives.
  • Ensure the organization remains in a constant state of regulatory inspection readiness (FDA, international regulatory agencies, and customers).
  • Lead investigations and implement corrective actions to resolve complaints and nonconformances.
  • Plan, coordinate, and direct regulatory strategies for new products.
  • Collaborate with the executive team in the development and implementation of relevant strategic and business plans.