Job Description
Position: Behavioral Health Clinical Patient Navigator
Classification: Non-Exempt
Reports to: Director of Behavioral Health
Location: Denver Office – Clinic (occasional travel)
Salary Rate:
Level 1 (Entry level up to 2 years of direct experience): $24.04 per hour
Level II (3+ years of direct experience): $25.19 per hour
Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.
About Us
At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.
Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.
Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you!
________________________________________
Why Work at CHN?
As a full-time employee, you will enjoy a competitive benefits package, which includes:
Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
Employee only share of health insurance premium is 100% paid for by CHN
Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP
Eligible for Federal Loan Forgiveness Program
Position Summary: Under the supervision of the Director of Behavioral Health and Wellness, this position provides an assessment of eligibility, insurance assistance and health education to clients seeking behavioral health services through Colorado Health Network Behavioral Health Services. Patient Navigation services will support CHN to better serve those disproportionately at risk for or living with HIV/HCV by improving their access to mental and behavioral care.
Essential Job Functions:
Provide screenings, outreach and initiatives to promote clinical programing
Coordinate and maintain the behavioral health waitlist
Provide appropriate patient referrals to both internal and external agencies
Determine eligibility of services for Behavioral Health patient as they are referred
Screen and Scheduling Behavioral Health outpatient sessions
Provide psychoeducation as needed
Assess for mental health needs, acuity, and appropriate placement
Liaison between patient, internal systems and external insurance provider
Navigating billing landscape and sharing knowledge with providers
Perform mental health assessments, create plans, and assist patients with access to care, medication and adherence to treatment as well as risk reduction plans
Responsible for tracking, monitoring and occasional reporting of patient activities, including access adherence
Maintain accuracy and timeliness of laws/policies impacting behavioral health at CHN
Complete necessary paperwork and data entry in a timely fashion including entering case notes
Collect necessary documentation required for program compliance
Assist patients as they move through the service delivery system
Assist with the elimination of barriers including, but not limited to: insurance, financial, housing and transportation
Provide emotional support for patients and their families, as needed
Act as a liaison between patient and all relevant professionals, programs, and resources
Educate patients and others about HIV disease process and prevention
Assist with, and coordinate, community education and outreach initiatives as requested
Maintain and upkeep of electronic health records (EHR)
Participate and attend staff, department, team and community meetings upon request
Perform effectively within the organization and interpersonally with co-workers
Develop positive working relationships with other social service, medical and behavioral health providers
Participate in fund-raising and advocacy events
Must be available to work evenings and weekends
Must have current and valid Colorado driver’s license; must be able to pass driving record check per CHN insurance requirements.
Must be able to be insured by CHN driving and liability insurance companies.
Must have personal insurance on own vehicle if driving on behalf of CHN.
Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.
This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.