Job Title: Outbound Telemarketing Supervisor – ATM ISO Sales 

Location:  Onsite – Green Bay 

Compensation: 

• Competitive base salary (aligned to experience) 

Position Summary 

We are seeking a hands-on Outbound Telemarketing Supervisor to build, lead, and scale an internal sales development team focused on ATM placement and lead generation. 

This role is responsible for recruiting, training, and managing a team of outbound callers who generate qualified leads and appointments for the ATM sales organization. The ideal candidate has 1–2 years of ATM ISO experience, understands high-volume outbound environments, and can drive consistent pipeline generation through disciplined activity management. 

This is an onsite leadership role within a fast-growing ATM company, offering the opportunity to build a team from the ground up and directly impact revenue growth. 

 Key Responsibilities 

Team Build & Leadership 

• Recruit, hire, and onboard outbound telemarketing representatives 

• Develop scripts, call flows, and objection-handling frameworks specific to ATM placements 

• Train team members on: 

• ATM value proposition 

• Target markets (retail, c-store, independent merchants) 

• CRM usage and call tracking 

Performance Management 

• Set and manage daily/weekly KPIs: 

• Call volume 

• Contact rate 

• Lead conversion 

• Appointment setting 

• Monitor calls and provide real-time coaching and feedback 

• Implement accountability structures and performance improvement plans as needed 

Lead Generation & Pipeline Development 

• Oversee outbound campaigns targeting: 

• Retail businesses 

• Convenience stores 

• High-traffic merchant locations 

• Ensure consistent delivery of qualified leads to field sales team 

• Refine targeting lists and outreach strategies to improve conversion rates 

Operations & Reporting 

• Track and report on team performance metrics and pipeline contribution 

• Maintain CRM integrity and reporting accuracy 

• Collaborate with sales leadership to align on lead quality and conversion outcomes 

Required Qualifications 

• 1–2 years of experience in the ATM ISO industry 

• Prior experience in: 

• Outbound telemarketing 

• Call center or inside sales environments 

• Demonstrated ability to: 

• Meet or exceed activity and lead generation targets 

• Train or mentor junior team members 

• Strong understanding of: 

• ATM placement sales process 

• Merchant acquisition strategies 

• High level of organization, accountability, and communication skills 

Preferred Qualifications 

• Previous supervisory or team lead experience 

• Experience building or scaling an outbound sales team 

• Familiarity with: 

• CRM systems (e.g., Salesforce, HubSpot, or similar) 

• Auto-dialers and call tracking software 

• Background in merchant services or payments industry 

Why Join Us 

• Opportunity to build and lead your own team from the ground up 

• High-impact role directly tied to company growth 

• Fast-paced, entrepreneurial environment 

• Clear path to advancement into sales or operations leadership 

• Work onsite with leadership in a growing ATM company 

 Ideal Candidate Profile 

• Player-coach mindset (leads by example) 

• Highly disciplined and metrics-driven 

• Strong communicator with coaching ability 

• Thrives in a high-volume, performance-based environment 

• Motivated to build systems, teams, and scalable processes