Position: Sales and Logistics Coordinator
Hourly Range: $31.25 - $32.50
Location: Waltham, MA (Hybrid – On-site Monday, Wednesday, Thursday)
About Pharmaron
Pharmaron is a global contract research and manufacturing organization (CRO/CDMO) helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.
We're proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,000 global customers. To learn more, visit www.pharmaron.com.
Job Overview:
Pharmaron is seeking a highly organized and motivated Sales & Logistics Coordinator to join our Waltham team. This role is ideal for a professional who thrives in a fast-paced environment and enjoys combining client support, international logistics, data reporting, and commercial operations.
In this position, you will play a key role in coordinating global biological shipments, supporting trade compliance processes, partnering with Business Development teams, and ensuring an exceptional experience for clients across multiple regions.
Key Responsibilities
- Coordinate international export shipments, including biological materials to China and other global destinations
- Support clients with export documentation, shipping labels, and permit requirements
- Partner with internal import/export teams to ensure timely customs clearance and delivery
- Track inbound and outbound shipments, proactively resolving delays or discrepancies
- Prepare monthly shipment activity and reimbursement reports using Excel
- Create quotations, Statements of Work (SOWs), and client-facing documents
- Serve as a primary contact for purchase orders, signatures, and customer follow-up
- Act as liaison between clients and scientific teams during pricing and proposal discussions
- Support Business Development leaders with Salesforce opportunity tracking and reporting
- Build and maintain Salesforce dashboards to improve pipeline visibility and sales efficiency
- Assist with monthly billing summaries for strategic clients
What We're Looking For:
- Associate's or Bachelor's degree preferred, or equivalent relevant experience
- 2 - 3 Years of experience in logistics, export operations, customer support, sales coordination, or related fields
- Experience with regulated shipments, biotech, pharma, or healthcare industries preferred
- Proficiency in Microsoft Excel and Word
- Salesforce experience, including reporting and opportunity management, strongly preferred
- Strong communication skills with a polished, client-facing approach
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced global environment
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
- Insurance including Medical, Dental & Vision with significant employer contributions
- Employer-funded Health Reimbursement Account
- Healthcare & Dependent Care Flexible Spending Accounts
- 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
- 401k plan with generous employer match
- Access to an Employee Assistance Program
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
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