ESSENTIAL DUTIES AND RESPONSIBILITIES

The RiseBoro Home Delivered Meals (HDML)/Meals-on-Wheels program provides thousands of meals daily to various communities in Brooklyn, NY. Under the general supervision of the Associate Director and Director, Part-time, minimum of 24 hours a week with additional hours possible, and availability on call the Replacement Driver-Deliverer of HDML is responsible for the daily delivery of meals to homebound clients. The Replacement Driver-Deliverer is required to maintain delivery records and safely operate and maintain all assigned RiseBoro vehicles. Additionally, the Replacement Driver-Deliverer will assist with Kitchen Aide and custodial responsibilities custodial duties Specific duties and responsibilities include:

• Pack and deliver home-delivered meals for any daily assigned route based on program need; ensure the use of appropriate heating and cooling resources as appropriate
• Ensure the designated client receives the intended appropriate meal and any program material/information
• Enter accurate units per delivery in real-time via company-issued cellphone and/or maintain an accurate daily log of meals delivered per program requirements; assist in organizing meal delivery routes to minimize time and distance between delivery points
• Maintain vehicle cleanliness and ensure it is in good operating condition at all times by conducting daily inspections; report any operational issues or structural defects immediately to the Logistics Manager and/or program management
• Ensure any collected contributions are reported to a supervisor and properly accounted for i.e. submit contributions to the bookkeeper
• Report any difficulties encountered with meal delivery, change in client status, and/or any noticeable client concerns to coordinators and management per program protocol i.e. no-answers, client on vacation, unlocked doors, unusual client appearance or questionable interaction, hospitalization, medical episode, disorientation, etc.
• Move unpacked and stored food or supplies to designated areas as needed
• Deliver program material and information to homebound clients, not limited but including CityMeals on Wheels boxes.
• Deliver supplies and paper goods to other agency programs and congregate sites as needed
• Maintain accurate daily gasoline and mileage records; ensure all maintenance and repairs are documented via vehicle report log for submission to program management regularly
• Ensure the timely pickup and return of the delivery vehicles to the garage or the appropriate parking location daily
• Ensure proper safety precautions are practiced when driving RiseBoro vehicles at all times; report any accidents or incidents immediately per program protocol i.e. Logistics Manager, direct supervisor and police as required
• Assist with Kitchen Aide duties, i.e. prep work for senior lunches, clean up, etc.
• Assist with pick-up and delivery of congregate meals to other program sites if needed
• Drop off and pick up interoffice mail as needed
• Other related duties/program assistance as needed or assigned by program management

COMPETENCIES

• Ability to work independently on assigned delivery routes; and ability to work well with others as a contributing member of a team
• Self-starter with a positive attitude; strong interpersonal skills; customer service oriented
• Ability to walk long distances and climb stairs as needed; Ability to lift/carry up to 30lbs
• Knowledge of and a genuine concern for the physical, mental, and emotional needs of older persons
• Ability to be organized with attention to detail
• Highly observant and aware of one’s environment
• Basic knowledge of and ability to understand, read, write, and speak English
• Ability to read maps and follow printed directions; strong ability to follow instructions
• Ability to manage efficiently and execute assigned tasks
• Ability to multitask and work efficiently in a fast-paced environment
• Ability to communicate effectively including the use of RiseBoro’s communication tools i.e. MS Teams, email, text and calls etc.
• Basic knowledge and ability to use MS Office and other applications
• Knowledge of the Brooklyn, NY area and various communities is a plus
• Commitment to RiseBoro’s mission, vision, and values
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION AND EXPERIENCE

• Some completed High School or equivalent coursework required; High School Diploma or equivalent preferred
• A valid New York State Driver’s License - Class D or C required