JOB DETAILS

The Accounting Support Associate supports the business by performing detailed financial processing, reconciliation, and administrative functions. This role has a strong emphasis on cash applications, accounts receivable support, deduction tracking, and maintaining accurate financial records. The position also provides cross-functional backup support as needed to ensure smooth daily operations.

Essential Duties

Accounts Receivable & Cash Applications

• Apply daily customer payments accurately and timely
• Research and resolve payment discrepancies and deductions
• Track and manage customer deductions
• Assist with collections efforts
• Support A/R with claim backs and billbacks
• Mail invoices and statements

Reconciliation & Financial Support

• Perform inbound freight reconciliation
• Assist with month-end reconciliation of balance sheet accounts
• Separate and review daily system reports
• Maintain accurate filing and documentation for Accounting and Inside Sales

Accounts Payable Support

• Separate and mail checks
• Process and organize manual invoices
• Maintain change of address/location records

Administrative & Cross-Functional Support

• Provide switchboard and phone relief
• Sort and distribute mail
• Maintain offsite storage records
• Type and maintain procedure manuals
• Cross-train in other work centers as needed to support business needs
• Provide backup support to Purchasing and Reception as required

Quality & Process Accountability

• Adhere to all ISO processes, procedures, and quality policies
• Participate in in-house ISO audit functions
• Support the Self-Managed Performance (SMP) program
• Document department processes and assist with cross-training initiatives

Qualifications

Education: High School Diploma or GED required

Experience

• Minimum 2+ years of accounting experience (Accounts Payable and/or Accounts Receivable required)
• Strong experience in cash applications and reconciliation preferred

Technical Skills & Abilities

• 10-key by touch required
• Strong data entry skills with high level of accuracy
• Intermediate proficiency in Microsoft Word, Excel, and Outlook
• Strong numerical reasoning and analytical ability
• Effective problem-solving and issue resolution skills
• Professional verbal and written communication skills
• Ability to work independently with moderate direction
• Demonstrated initiative and ability to complete work with minimal supervision

Level of Supervision

• Moderate Direction

Supervisory Responsibility

• None

Training and Development

• You are expected to participate in training and development activities throughout your employment with the company to ensure the excellence of the performance of your assigned duties.

Travel Requirements

• None