Who Are We?
RAM Hotels – a dynamic, thriving,
innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and
steadfastly taken our place as a leader in the hospitality industry of
corporate America; while serving some of the most well-known midscale hotel
brands in key markets throughout the Alabama and Georgia region. We strive to meet our customers’ demands
while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than
simply switch companies to advance your career, you become part of the RAM
Hotels family!
POSITION:
Sales Manager
JOB SUMMARY
The question
is, can you generate sales? Are you
driven to generate sales? Do you know what is important for a successful sale? Do you enjoy making presentations and
building long-lasting relationships to ensure that you are successful? Are you a natural-born leader who is
confident in your ability to make independent decisions? Are you an influencer who is motivated to
make it happen? Have you planned sales
promotions, set sales goals, created advertising material, or trained a sales
staff? If you have this type of sales
mindset – this is the job for you! As
the Sales Manager, you will be responsible for revenue production for the hotel
while meeting or exceeding planned revenue objectives for occupancy and average
daily rate (ADR). You must know how to
sell the “product”.
JOB RESPONSIBILITIES
- Direct the day-to-day activities of the sales department;
plan, organize, and assign work as needed, develop and communicate
strategies and goals, train and advise team of policies and procedures;
develop business through direct sales solicitation; secure new clients; maintain
existing clients while executing sales plans strategy to maximize
profitability of the hotel; follow up on leads to gain additional business - Increase profitable sales volume for the hotel by meeting and
exceeding the financial and proactive selling goals established by executive
management; ensure all pertinent aspects of solicitation, closing, and client
communications are complete and documented - Develop and assist with the hotel’s marketing and sales
strategy based on the hotel’s state and strengths within each market
segment; implement hotel’s marketing and sales plan; become familiar with
the hotel’s demand segment and takes advantage of hotel’s strengths against
competitors while analyzing the competitors’ strengths and weaknesses - Analyze current/potential market sales and trends; coordinate
all activity to maintain and increase revenue and market share through
added business volume and increase rate; conduct ongoing competitor
pricing and product analysis to ensure proper rate positioning and product
offering relative to the competition - Prepares departmental budget that reflects the hotel’s
business plan; forecast occupancy fluctuations and direct selling
activities to maximize revenue; forecast occupancy changes based on market
conditions; meet or exceed budgeted revenue per available room (REVPAR) for
the hotel - Achieve sales revenue goals by managing to sell in-house
guests (this may include greeting tours, converse with guests during the
continental breakfast and the rest of their stay with us) and room nights
through outside sales calls, telemarketing, hotel site visits to include
banquet facilities and tours, networking events; etc. - Support Guest Services as the hotel’s driving philosophy;
demonstrates a commitment to Guest Services by responding to guests needs
and providing resolution; execute the operational aspects of business
booked (generating proposals, contracts, and guest correspondence) - Perform other tasks as necessary or required to meet or
exceed guest satisfaction
PROFESSIONAL EXPERIENCE
·
High school graduate or equivalent and
two to three years work-related experience (Sales experience required)
·
One year of progressive Sales
experience
INDUSTRY
EXPERIENCE
·
Previous experience in the hospitality
industry (preferred)
·
Experience in hospitality sales,
policies, and procedures (preferred)
REQUIRED SKILLS
·
Must be able to
travel – up to 20%
·
Persuasive interpersonal skills,
self-directed, and independent
·
Ability to work in a fast-paced
environment
·
Must be flexible to work varied
schedules
·
Excellent written and oral communication
skills
·
Ability to multi-task, listen
attentively, problem-solve, and pay attention to detail
ESSENTIAL SKILLS
- Ability to express compassion
while remaining composed; ability to remain calm and focused while working
under pressure - Ability to understand financial
documents, information, data, etc.; and the ability to integrate - Promote the property by
demonstrating a “top-notch” attitude toward our guests which includes
anticipating the guests needs – be proactive - Ensure that you are always a
positive representation of the property; embrace and respect diversity and
multi-cultural environments
BENEFITS
RAM Hotels hire the best people;
we work extremely hard to provide benefits that make work-life balance that
much more enjoyable. As a leader in the
hospitality industry, we promote advancement opportunities, we offer our eligible
employees comprehensive health benefit packages for you and your family,
vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM
Hotels.
RAM Hotels is
an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability, or protected veteran status.