Posted 1mo ago

Front Desk Agent (FT) (AM/PM) ("Agente de Recepción")

@ Evans Hotels
San Diego, California, United States
$23/hrOnsiteFull Time
Responsibilities:greet guests, check in, upsell services
Requirements Summary:3-12 months of relevant experience or training; prior hotel/guest service preferred; weekend/holiday availability; ability to stand for long periods; strong customer service.
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Job Description



LOCATION



Bahia Resort Hotel


Since opening in 1953, the Bahia Resort Hotel has been a hospitality leader in San Diego. Tucked away on a fourteen-acre peninsula in Mission Bay, the 314-room resort is a beachside escape for experiencing the best of America’s Finest City.



The Bahia Resort Hotel is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.



SUMMARY

The Front Desk Agent ("Agente de Recepción") welcomes our guests with a warm and friendly smile. Handles guest arrivals and departures in a courteous and efficient manner.



PAY & PERKS




  • Compensation: $23.20 **

  • Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.

  • Discounted Hotel Rooms for you, family, and friends

  • Free Employee Parking and/or discounted MTS Pronto card

  • Free Meals & Refreshments during working shifts

  • Career advancement opportunities!

  • Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.

  • Discounts on cell phone bills, shoes, gym memberships, and more!





ESSENTIAL DUTIES




  • Proactively provides our guests with personal service and attention that exceeds their expectations.

  • Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.

  • Continuously provides excellent customer service when making reservations and uses effective up-selling techniques.

  • Maintains a house bank and conforms to established cash handling procedures.

  • Processes guest billing using cash, checks, credit cards and special billing.

  • Performs additional duties and responsibilities as directed by the leadership team.