Posted 4mo ago

QA Specialist (KR > EN)

@ Deluxe
Seoul or Korea
OnsiteFull Time
Responsibilities:Subtitle reviews, Escalate issues, Train onboarding
Requirements Summary:Subtitle quality review for KR/EN, ensure grammar, punctuation, consistency; escalate issues and collaborate with production; train new QA specialists.
Technical Tools Mentioned:Subtitle review tools, Quality assurance tools
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Job Description

Job

QA Specialist (KR > EN)

Description

Job Title:

QA Specialist

Primary Responsibilities:

  • Conduct subtitle reviews for client content, English to Korean or Korean to English

  • Ensure accuracy of objective errors: grammar, spelling, punctuation, consistency, fluency, and intent is conveyed through subtitles

  • Escalate any issues with the subtitle quality and collaborate with the production team to resolve issues in timely manner

  • Seek to understand and correct any language uncertainty

  • Consult with language leads and evaluators for feedback validation, as required

  • Train and onboard new QA Specialists, ensuring alignment with quality standards and workflows

  • Participate in internal training sessions to stay up to date with industry standards and company processes

What you bring:

The ideal candidate will possess the following knowledge, experience, and skill set:

  • Extensive experience working in translation and experience subtitling

  • Outstanding Korean and English language skills, both written and oral

  • Must be organized, diligent, and detail-oriented

  • Can apply good judgement and research when faced with ambiguous situations

  • Capable of working in a fast-paced environment with hard deadlines

  • Strong collaboration skills to ensure success across the team

  • Ability to work independently yet be actively involved in communication when needed