Purpose Statement:  In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.

Key Job Accountabilities:

• In collaborations with Program Management; analyze Customer demand to enable effective inventory management, production scheduling, customer satisfaction and procurement decisions.
• Create and analyze what-if scenarios to simulate the impact to Plexus based on various demand changes and unified plan.
• Create and maintain Master Production Schedules (MPS) and generate Material Requirements Planning (MRP) and proactively mitigate potential disruptions to production efficiency and customer satisfaction.
• Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
• Able to resolve challenges through detailed instruction, policy and procedures.

Education/Experience Qualifications:

• Bachelor’s Degree with 1 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications:  

• Employee must be self-motivated with the ability to work independently and in a team environment.
• Employee must possess good written and oral communication, organizational and troubleshooting skills.
• The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.
• Employee must work safely at all times and maintain confidentiality of all company and customer information.
• Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems.
• General office equipment and materials.

Physical Requirements:  

• N/A

Travel Requirements:  

• Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.