Senior Team Managers will be responsible for managing our team and the accounts that they will support, and will take full ownership of supervising, managing and motivating team members on a daily basis.  

About the role:  

• Responsible for managing a team and the accounts that they will support.

• Take full ownership for supervising, managing, and motivating team members on a daily basis. 

• You will act proactively to ensure smooth team operations and effective collaboration.   

• Ultimately, you should lead by example and engage the team to achieve goals. 

Qualifications:  

• At least 1 year of solid experience in team management/handling ideally from the following industries:​ a) BPO/Call Centers, b) Recruitment/Headhunter Firms, c) Sales/Insurance Firms, d) Advertising Firms, e) Shared Services, etc.  

• Open to Team Leaders, SMEs, Team Lead OICs who handled a team for at least 1 year.

• Candidates should display deep knowledge in the principles of Operations Management, Performance Management and Team Development.

• Candidates must have excellent communication skills, both spoken & written.  

• Has strong Analytical skills and Leadership qualities. 

• Candidates must be willing to work on a Fixed Night Shift schedule.