Position Summary: Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Assists the Case Management Team in various office duties as assigned.
Position Qualifications:
Minimum Education: High School diploma or equivalent
Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.
License, Certification, Registration: None required
Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.
Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup’ik speaker preferred.
Supervisory Responsibilities: None
Benefits Include:
- Generous PTO – starting at 4.5 weeks per year, accrued over time
- Eleven paid holidays
- Comprehensive healthcare coverage
- Life and Disability Insurance
- Flexible Spending Account
- Retirement plans
- Employee Wellness Center
- Plus More!
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