Delaware Resource group is searching for dedicated Flight Simulator Field Service Representatives to provide on-site support for flight simulator installation and modification to include disassembly, relocation, reassembly, and maintenance on various platforms located globally. This is a project-based position where flexibility and technical expertise are crucial. The ideal candidate will be a proactive problem-solver, able to handle complex technical challenges and ensure our simulators are operating at their best even after disassembly and relocation.

Key Responsibilities:

• Operate, maintain, perform software updates, assist with upgrades, and assist with teardown/build up and deployment activities for Virtual Prototype (VP)/Flight Training Device (FTD) systems
• Provide on-site technical support, operational training of the system and assist in developing schedules and plans.
• Shall perform general administrative duties on-site to include record keeping, site security, vendor coordination, maintain spares, tools and technical manuals, act as a Bell liaison with the US Government, and conduct simulator system training to Army personnel.
• Responsible for reading a Bill of Materials (BOM), creating a packing and install checklist, or providing input to those checklists.
• Perform power on and off, start up and shutdown, operational checks, session management, user support, networking, and device/system teardown and deployment activities.
• Maintain the VP/FTD, CLS personnel shall perform daily, weekly, monthly, and yearly inspections, hardware maintenance, software maintenance, simulator housekeeping, calibration of control loading systems, and calibration of visual system.
• Perform VP/FTD software updates and maintain all operational and maintenance documentation including user manuals, maintenance logs, and update records.
• Responsible for reading electrical and mechanical schematics and using those schematics to troubleshoot potential issues.
• Assist OEM Engineer upgrade activities and provide training to users and maintenance staff on new features and systems introduced via upgrades.
• Other duties as identified and assigned.