Transport Operator

Build the
future of food
At NewCold, we’re shaping the future
of the food supply chain. Our warehouses and transport
network connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers,
innovators, and engineers who are dedicated to making a real impact. Together
with advanced robotics and cutting-edge technology, we’re not just keeping up
with the times —we’re pioneering smarter, more sustainable operations to keep the
world’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!

Location: Wakefield

Shift Pattern: 4 on / 4 off – Night Shift

Hours: 42 hours per week (18:00 – 06:00)

Salary: £30,000 per year

Purpose of the Position

We are looking for a proactive and detail-orientated Transport Operator to manage outbound logistics operations. The role exists to ensure efficiency, high service standards, and effective communication with internal and external stakeholders.

The ideal candidate will have strong organisational skills, a good understanding of logistical processes, and excellent written and verbal communication abilities.

Key Responsibilities

·        Provide drivers with comprehensive briefings before shifts, outlining tasks, schedules, and safety requirements

·        Make real-time adjustments to transport plans to ensure effective factory clearance, inbound collections, and outbound deliveries

·        Carry out administrative traffic duties accurately and professionally

·        Monitor transportation schedules in advance and proactively resolve potential issues

·        Work closely with the wider traffic team to ensure efficient coordination of operations

·        Escalate and report vehicle accidents promptly to line management

·        Communicate with customers as required, responding to queries and maintaining positive relationships

·        Meet weekly and monthly KPIs in line with business objectives and Customer Service Level Agreements

·        Use Transport Management Systems (TMS) and tracking screens to maintain system accuracy

·        Ensure all live changes are accurately updated within systems

·        Verify driver licences to ensure compliance with legal and company requirements

·        Log and monitor driver absences accurately for HR and operational planning

Requirements

·        5+ GCSEs or equivalent; additional logistics-related qualifications are advantageous

·        Previous experience in transport logistics, traffic administration, or customer service in a fast-paced environment is desirable

·        Strong attention to detail with excellent organisational and multitasking skills

·        Confident communicator able to interact professionally with drivers, customers, and colleagues

·        Competent in IT systems, including Microsoft Office

·        Ability to work independently and as part of a team

What We Offer

·        £30,000 per year

·        4 on / 4 off night shift pattern (18:00 – 06:00, 42 hours per week)

·        Full training and ongoing support

·        Opportunities for development

·        Supportive and professional working environment