Description
Scenic Rivers Health Services provides quality and compassionate care to every patient at every visit. We believe in the concept of patient centered care, where the patient is at the center of all aspects of their care. We take pride in the support we offer our employees with extensive paid time off, competitive wages, and great benefits packages. Our small clinics and organization have a family-feel where you are valued as an employee.
We are currently seeking a full time Patient Care Coordinator at our clinic in Cook. This position will manage the patient referral and consultation processes for the Cook medical clinic patients. This position will work with medical providers to ensure information is complete and properly routed to patient charts in the Electronic Medical Records system (EMR) as well as processing patient referrals accurately. The position will also be cross-trained to perform additional medical records as well as back-up support to the Medical Receptionist. Hours are Monday through Friday, 8am-4:30pm or as designated.
Patient Care Coordinator Responsibilities:
- Complete all order referral requests
- Set up medical patient appointments with other medical facilities for physician consultations
- Gather required notes from patient charts in the Electronic Medical Records (EMR) system and send to appropriate medical facilities for consultations
- Collect consultation reports and ensure documentation is sent back in a timely manner from medical facilities
- Scan and route necessary patient health information to providers utilizing the EMR
- Serve as primary back up for Cook medical site medical records department
- Scan documents into EMR
- Manage incoming provider orders, forms and miscellaneous outside requests needed by providers
- Assist as a backup to Medical Reception such as answering patient phone calls, conducting patient registration and scheduling appointments
- Complete Prior Authorizations
- Complete Insurance Referrals
- Miscellaneous administrative duties as assigned
Full-time Benefits:
- 12 Annual Vacation Days
- 12 Annual Sick Days
- 7 Annual Holidays
- 3 Annual Personal Days
- $2,000 Annual Dental Benefit
- $50,000 Life Insurance and AD&D Benefit
- Health Insurance options through Medica with HSA
- Dependent Care FSA
- Retirement plans through American Funds
Requirements
- Team centered approach
- Dependable, organized, detail oriented and professional
- Strong written and verbal communication skills
- Ability to multi-task
- Strong computer skills
- Ability to manage time effectively
- Excellent customer service skills
- Patient care focus
- Basic knowledge of medical terminology
- EMR or EHR experience preferred
- High School Diploma, Associate’s degree preferred
Summary
About Us: Scenic Rivers Health Services is a Community Health Center and a Federally Qualified Health Center. Originally started as Cook Area Health Services in 1979, we’ve been expanding into new clinics and gaining new providers ever since. We currently serve an 8,300 square mile area with seven medical clinics and four dental clinics. Scenic Rivers Health Services is associated with critical access hospitals in Cook and Bigfork, allowing us to provide patient care 24 hours a day.
Culture Statement: At Scenic Rivers Health Services we strive for a positive culture. Teamwork is valued in a supportive environment to achieve optimal patient care. We encourage a strong work-life balance, with a positive mindset and respect for each other. All employees play a critical role in shaping a culture of accountability, ensuring they and their coworkers meet high standards, thus inspiring everyone on our team.
Scenic Rivers Health Services is an Equal Opportunity Employer