The Receptionist will be the front-line person to greet employees, vendors, and visitors entering our Adairsville Fulfillment Center. Acts as the initial conduit between the employees and visitors to the fulfillment center. Oversee event coordination, from initial planning to on-site management, ensuring that events run smoothly and meet the objectives of the organizers. In addition, provide high-level administrative support to the team.

Work Environment:

At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based onsite at our Adairsville facility near Atlanta, GA. 

What You’ll Do: 

• Responsible for creating a positive and professional first impression and smooth visitor check-in process. This includes greeting visitors, clients, and customers professionally and providing assistance as needed.
• Provide accurate information and assistance to employees who approach the front desk with questions or requests. Address their concerns and assist them in finding the appropriate resources or personnel.
• Provide backup support to the Fulfillment Centers for answering and directing company phone calls.
• Assisting with various administrative tasks such as filing, data entry, organizing documents, and maintaining records.
• Assist with coordinating designated company meetings to reserve meeting space, assist employees with business travel, provide audiovisual support, and coordinate meal planning.
• Serve as the liaison for severe weather communication.
• Sort and distribute office mail.
• Assist with other office projects as needed.
• Process new hires (take photos, issue ID badges).
• Assist with managing the Employee Recognition and Anniversary Programs.
• Member of the company culture committee.
• Partner with the Culture Committee to develop and present company event proposals, timelines, and theme concepts, including decorations, entertainment, and catering options.
• Track expenses and identify cost-effective solutions without compromising quality.
• Support event setup, including venue layout, audiovisual setup, and communication.
• Collect and analyze feedback to assess event success, and communicate areas for improvement, to the appropriate partners.
• Provide administrative support as needed. 

What We’re Looking For:

• High School Diploma
• Administrative Assistance, Reception, or Human Resources experience
• Previous telephone communication and customer service experience
• Must be proficient in Microsoft Office, Word, Excel, and PowerPoint
• Exceptional organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills
• Attention to detail and problem-solving abilities to anticipate and address potential issues.
• Handle sensitive and confidential employee and company information with unwavering integrity and maintain a high level of confidentiality.
• Flexibility and adaptability to changing priorities and demands.
• Authorization to work in the United States without sponsorship. 

Environmental Factors:

• Travel is required for less than 10% of company-related meetings, programs, and/or events.
• Sitting is required for 90% of working hours.
• Standing is required for 10% of working hours.
• Continuous arm, hand, and wrist movement (ie: typing)
• Occasional reaching, twisting, and bending.
• Noise level no greater than casual conversation.
• Ability to perform work in cubicle workstations or an office setting.
• Work in temperatures ranging from 65 - 75 degrees.

Position Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too.  That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.

• Multiple Medical plan options 

• Dental & Vision plans 

• Medical and Dependent Care Flexible Spending Accounts 

• Health Savings Account including company contributions  

• Company paid Life Insurance and AD&D

• Company paid Short-Term Disability

• Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance

• 401(k) Employer Match

• Parental Leave

• Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

• Generous Paid Time Off plan

• Daily pay available  

• 40% Employee Discount 

Position Compensation Outline 

Compensation Range: $18.00/hour.

Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.