HiringCafe
Posted 1mo ago

Sr. SaaS Configuration Specialist

@ Resource Innovations
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California, United States
$95k-$110k/yrRemoteFull Time
Responsibilities:implement solutions, lead workshops, configure workflows
Requirements Summary:5+ years in systems configuration, no-code/low-code platforms, JavaScript, client-facing, energy efficiency domain.
Technical Tools Mentioned:JavaScript, No-code/low-code platforms, Web development tools
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Job Description

Resource Innovations is seeking a Sr. SaaS Configuration Specialist to join our growing team. We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5+ years of work experience as an analyst in the utility energy efficiency industry.  

We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and responsibilities

    • Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support.
    • Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization.
    • Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators.
    • Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions.
    • Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies.
    • Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications.
    • Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration.
    • Identify and implement opportunities to improve system efficiency, scalability, and user experience.
    • Provide ongoing advisory and post-launch support, maintaining strong client relationships.
    • Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities.
    • Mentor and guide junior team members in client engagement and solution design best practices.