The Peninsula Hotels, a division of The Hong Kong and Shanghai Hotels Limited, operates twelve world-class luxury hotels across Asia, Europe, and the USA. Known for our legendary hospitality and commitment to excellence, we offer an extraordinary environment that blends elegance with modernity, delivering unforgettable experiences to our guests.
At The Peninsula Tokyo, we are proud of our diverse, dynamic team of over 500 employees from 33 different nationalities. As we continue to grow, we are committed to creating a supportive, inclusive workplace where our team members thrive. Our focus on employee well-being, career growth, financial rewards, and continuous learning and development ensures our employees feel valued. In 2024, we made a significant investment in our talent by increasing base salary remuneration by over 29%, ensuring we remain competitive and continue to offer outstanding employee benefits.
- Great opportunity to make an impact on the organization through learnirng and talent developement
- Being part of the diverse People and Culture team
- Report to Assistant Director of Learning and Talent Development
Key Accountabilities
- Assist in the development and implementation of the operation’s L&TD plan based on well-defined local learning needs and HSH global learning strategy. Assist to localise global framework to meet the operation’s needs
- Responsible for the management and facilitation of the orientation programme and ensure completion of global and local compliance programmes
- Develop and facilitate training, with an emphasis on delivering guest and culturally driven initiatives which are aligned to the HSH Core Principles and the Peninsula Service Principles
- Drive a robust departmental training culture to ensure employees are competent in their roles, through developing departmental trainers and holding regular departmental trainers’ meetings
- Coordinate training and development initiatives such as cross training and exposure, Emerging Managers Programme, Management Trainee Programmes, or any external training
- Support the talent development programmes to prepare talents for success in local and global opportunities, through coordinating talent engagement activities and training
- Develop a scheduled training calendar and communicate with the Assistant Director of Learning and Talent Development and Department Heads to ensure a strong learning culture
Requirements
- 4+ years of experience in Talent Development
- Strong organisation and planning skills with ability to collaborate across department
- Clear communication and relationship building skills
- Fluency in both English and Japanese and able to conduct training in both languages
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