Posted 3mo ago

Customer Support Engineer (German Speaker)

@ Sécheron Hasler Group
Milan, Lombardy, Italy
OnsiteFull Time
Responsibilities:providing support, documenting requirements, configuring products
Requirements Summary:Minimum 3 years of technical customer support in railway or power electrical; RAMS a plus; fluent in English, German, and Italian; able to travel frequently (France/Italy monthly; Geneva HQ quarterly).
Technical Tools Mentioned:RAMS, Technical Documentation
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Job Description

With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.

Safety meets innovation in our Electrical Safety Solutions unit. From high-speed circuit breakers to voltage limiters, we engineer the components that protect critical infrastructure. Be part of a team where your work safeguards lives and powers progress. For the expansion of our team, we are seeking to hire in Milan a dynamic and motivated Technical Customer Support Engineer.

Main Tasks:

  • Technical support to clients in France and Italy.
  • Project technical documentation, standard conformity verification.
  • Study of customer specification and product selection/configuration.
  • After sales and quality support.
  • Technical interface between the customers and the Geneva head office.