Senior Technical Sales Support (E-Business for ASEAN)

Job Summary

The Senior Technical Sales Support (E-Business for ASEAN) role provides advanced technical, commercial, and digital support to sales and project teams across ASEAN countries. This position requires strong knowledge in electrical and mechanical systems, hands-on project execution experience, solid documentation skills, and the ability to support e-business platforms. The role will support proposal preparation, project coordination, digital order processing, and customer technical discussions, particularly related to induction motor solutions.

Key Responsibilities

Technical & Project Support

• Provide technical support to sales and project teams during pre-sales and post-sales stages across ASEAN countries


• Review customer technical requirements and specifications and ensure compliance with regional and project standards


• Prepare, review, and manage technical and commercial documents including:




• Technical proposals


• Datasheets and drawings


• Method statements and compliance documents




• Support project execution activities, ensuring alignment with technical scope, timeline, and customer requirements


• Act as a technical liaison between customers, internal teams, factories, and suppliers


• Participate in technical discussions, clarification meetings, and project coordination meetings


• Support troubleshooting, technical clarifications, and engineering coordination during project execution

E-Business & Digital Support

• Support and manage e-business platforms including:




• Webshop


• IN SPC


• SAP system




• Assist ASEAN sales and project teams in order processing, quotation, pricing, and system-related workflows via SAP and e-business tools


• Ensure accuracy and consistency of technical and commercial data entered into SAP and e-business systems


• Coordinate with internal IT, digital, and regional teams to resolve system, access, or workflow issues


• Support continuous improvement initiatives related to digital processes, data accuracy, and system efficiency


• Provide basic user support and guidance to ASEAN teams on e-business platforms

ASEAN Regional Support

• Provide centralized technical and e-business support to ASEAN countries, including coordination with local sales teams


• Understand regional market requirements, customer practices, and compliance standards within ASEAN


• Support cross-country projects and ensure alignment with regional and global business processes


• Facilitate communication between ASEAN sales teams, headquarters, factories, and IT teams


• Support standardization of technical documentation and e-business workflows across ASEAN

Job Requirements

• Diploma or Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or related field


• Strong knowledge of electrical and mechanical systems


• Minimum 2 years or more of project execution experience in an engineering or industrial environment


• Experience in preparing and managing technical and project documentation


• Hands-on experience or working knowledge of e-business platforms, including Webshop, IN SPC, and SAP


• Basic IT knowledge, including system navigation, data management, and troubleshooting


• Good command of English (spoken, written, and listening)


• Additional language skills are an advantage


• Prior knowledge and hands-on experience with induction motors is highly preferred

Skills & Competencies

• Strong technical, analytical, and digital skills


• Good communication and stakeholder management skills across cultures


• Strong coordination and multitasking abilities


• High attention to detail and data accuracy


• Able to work independently and in a regional support role


• Customer-focused and solution-oriented mindset

Preferred Industry Background

• Industrial motors, drives, pumps, or rotating equipment


• Engineering solutions, OEMs, EPC contractors, or system integrators


• Organizations operating with regional (ASEAN) e-business and SAP environments