Overview

As the global leader in change management, we partner with organizations to successfully navigate complex enterprise transformation. As AI and modern ERP platforms redefine how work gets done, organizations are discovering that technology implementation alone does not deliver value. The ability to drive workforce adoption, leadership alignment and sustained behavioral change has become the critical determinant of transformation success.

To address this growing market need, we are establishing a global specialization focused on enabling the people side of AI and ERP transformation. We are seeking a Change Specialization Lead to define, shape and scale this capability globally, with accountability for market development, revenue growth, and solution commercialization. This role uniquely blends business development, solution sales, productization and advisory leadership, requiring the ability to identify market opportunities, package differentiated offerings, and drive adoption across complex enterprise environments.

You will work directly with executive client leaders and internal leadership to shape transformation strategies, develop differentiated offerings and position Prosci as the leading authority in change enablement for AI and ERP programs. This role reports to the Chief Operating Officer with matrix to Chief Revenue Officer.

Key Responsibilities

Solution Architecture & Strategic Pursuit Support

Serve as a senior solution architect on strategic client opportunities involving AI and ERP transformation.

• Partner with Sales, Client Leaders and Account Teams to shape and position differentiated change solutions in alignment with financial modeling and objectives
• Translate ERP and AI transformation programs into clear organizational change strategies and adoption approaches
• Participate in and/or lead client discussions as a trusted advisor and subject matter expert
• Engage with CRO and market sales to establish pipeline, booking and revenue in alignment with financial models
• Package and position AI-enabled solutions as differentiated, market-ready offerings

Practice Leadership & Offering Development

Own the strategy, commercialization and scaling of the firm’s change specialization for AI and ERP transformation.

• Define and evolve service offerings aligned to ERP and AI-enabled transformation
• Establish playbook for AI and ERP proposals, solution narratives and statements of work
• Establish solution models aligned to major ERP platforms and AI-enabled transformation programs
• Partner with Marketing and Leadership to support market positioning and thought leadership
• Contribute to internal capability development and enablement
• Help establish standards and best practices to ensure consistency and quality
• Define pricing models, value propositions, and commercialization strategies for offerings

Strategic Advisory & Market Leadership

Help position the firm at the forefront of change enablement for AI and ERP transformation.

• Maintain deep understanding of ERP and AI transformation trends and implications for organizations
• Identify emerging client needs and opportunities for new service offerings
• Contribute to thought leadership, internal strategy and capability evolution
• Build credibility internally and externally as a leader in change enablement for technology transformations
• Engage executive stakeholders to shape enterprise transformation agendas and investment decisions

Business Development & Revenue Ownership

• Own and drive pipeline development, bookings, and revenue growth for AI and ERP transformation offerings in partnership with market level sales teams
• Identify, qualify, and pursue strategic opportunities in partnership with account teams and senior leadership
• Translate market needs to scalable, sellable offerings that drive repeatable revenue
• Partner with CRO and sales leadership to align go-to-market strategy and execution