At Richmond Community Services (RCS), person-centered practice is not a philosophy on paper—it is how we honor dignity, choice, and meaningful lives every day. We are seeking an experienced, visionary Director of Person-Centered Services to lead, strengthen, and evolve our clinical and recreational services for adults with intellectual and developmental disabilities.
This is a high-impact leadership role for a clinical professional who understands how to translate person-centered values into strong systems, excellent documentation, regulatory compliance, and exceptional outcomes for the people we support.
What You’ll Do
Provide strategic oversight and clinical leadership to QIDPs, Behavioral Intervention Specialists (BIS), and Recreation staff
Strengthen person-centered systems, policies, training, and practices across Residential and Clinical Services
Ensure timely, accurate completion and submission of all compliance documentation, including CFAs, Goals & Objectives, and Protective Oversight Plans
Monitor service delivery and documentation to ensure alignment with state regulations, agency standards, and person-centered principles
Conduct site visits to assess quality, compliance, and effectiveness of services
Partner with Workforce Development to enhance training and support new hire orientation on person-centered services
Oversee and elevate recreational services, ensuring programming promotes meaningful engagement, independence, socialization, and community inclusion
Guide the development of individualized recreation plans aligned with interests, abilities, and life goals
Coach, mentor, and support clinical staff through team meetings, case reviews, and ongoing training
Collaborate with internal leaders, families, advocates, consultants, and community partners to ensure coordinated, person-centered supports
Serve as a subject matter expert on person-centered services and evidence-based practices
Actively participate in Human Rights, Individual Safety, and agency committees
Model and uphold the mission, vision, and values of RCS in all decision-making and interactions
What You Bring
Master’s degree in a health-related field (required)
Minimum of five (5) years of experience providing services to adults with intellectual and developmental disabilities
At least three (3) years of management or supervisory experience in a clinical or human services setting
Strong experience with person-centered planning and positive behavioral supports
Demonstrated ability to support individuals with complex needs, including dual diagnoses, behavioral health challenges, and brain injuries
Excellent leadership, coaching, and systems-thinking skills
Ability to build strong relationships with staff, families, and external partners
Strong commitment to the mission, values, and rights of people supported
Valid driver’s license and access to a personal vehicle for travel between agency sites
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