We are currently recruiting for a full time, Team Leader II in Red Deer.

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Team Leader II (HCA)
Full-Time

Job Summary:
 

As the Team Leader II, you will utilize your accomplished level of organizational and leadership skills to provide supervision to a team who provide support to individuals. You must also have the ability to work a flexible schedule including on-call hours. You will be responsible for training, crisis support, and case planning. 
 

Experience in providing personal care to individuals is a requirement for this position. Experience providing excellent supervision and support to a group of staff will enable your success in this role. You will have confidence in connecting with internal and external stakeholders as well as superior communication skills, both written and verbal. You will lead by example, providing front line services alongside your team and will act as a mentor, fostering your team's unique skillsets. 

This position is primarily in administration-staff/client scheduling and computer. The successful person is good with computers and technology, can recall information, manage emergencies/critical thinking to cover shifts and time slots, communication with ALA, match skill to client needs, use a scheduling tool and be flexible to support current scheduler as well as cover team vacations.

Community care is different.
It’s one-on-one.
It’s meaningful.
It’s helping someone stay safe and independent in the home they love.
It’s meaningful.
It’s helping someone stay safe and independent in the home they love.      

We’re looking for someone who:

• Leads with empathy and confidence
• Communicates clearly and professionally
• Thrives both independently and as part of a collaborative team
• Believes dignity and respect are non-negotiable

This role blends leadership, clinical skill, and meaningful community impact.
If you’re ready to lead with heart and make a visible difference every day — we’d love to hear from you.
Apply today and help shape the future of community care!
 

What This Job Requires:

• Enrollment on the HCA Directory is required
• The following education will be considered:
  • Health Care Aides (HCA) or equivalent
  • Practical Nurses (PN) or PN students currently enrolled in an Alberta program who have completed one full year of the program
  • Baccalaureate Nurses (BN or BScN) or Psychiatric Nurses or BN/BScN/Psychiatric Nursing students currently enrolled in an Alberta program who have completed two full years of the program
  • (Please note, students must also have completed a continuing care or medical unit clinical placement and have some knowledge / experience with medication assistance)
• Minimum one year providing personal care to individuals
• Supervisory experience is considered an asset
• Valid First Aid and CPR is considered an asset
• Vulnerable Sector Check
• Child Intervention Record Check
• Clear and Current Driver's Abstract
• A vehicle and valid class 5 driver's license – requirement to transport clients in your personal vehicle
• Proof of Vehicle Insurance showing $2 million liability coverage
• Proof of Vehicle Registration for insured vehicle

What We Offer:

• The annual salary for this position is $51,260.40 - $57,670.56 and is based on qualifications and experience.
• Benefits available when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:
 

CSS is an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.
 

We welcome and celebrate the diversity of our employees and volunteers who choose to work with our Agency in support of our mission, values, and principles. We employ and serve people of all faiths, or no faith, while respecting all backgrounds and experiences.
 

Our values are at the core of everything we do!

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.