Access Coordinator

Monday to Friday 8:00am – 5:00pm (no weekends, nights, or major holidays)

Full-time, 40/hour per week

Pay starts at $15 an hour with increases available based on performance.

Locations available: Morristown and Newport, TN, In-Person

Who we are:

River Valley Health is a comprehensive Federally Qualified Health Center caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork.

Key Responsibilities:

• Responsible for processing incoming calls to ensure patient access to healthcare services.
• Register new patients, schedule appointments, and facilitate communication between patients and healthcare providers.
• Provide information to patients about the required documentation, pre-appointment instructions, and any special preparations.
• Answer questions regarding access to care, insurance coverage, and medical services.

Qualifications:

• High school diploma or equivalent.
• Proficient computer skills. 
• Experience in similar roles preferred but not required.
• Bilingual candidates are strongly encouraged to apply.

Why join us: 

• Be part of a nonprofit organization focused on community health that values your work/life balance.
• Work with a dedicated team of professionals.
• Enjoy a comprehensive benefits package, including competitive PTO package.

Equal Opportunity Employer. Job description subject to change.