Title: Cafe Lead

Location: The Spinn Cafe Manzanita, Oregon 

Department: Cafe

Reporting Relationship: CEO > VP of OR Operations > General Manager > Cafe Lead

Supervisory Relationship: NA 

Job Summary

The Inn and Spinn is seeking a reliable, hands-on, and people-focused Cafe Lead to assist the General Manager with daily operations of The Spinn Cafe. This is a highly operational and collaborative role, requiring someone proactive, organized, and flexible—ready to step in wherever needed, from covering shifts to supporting staff and addressing guest concerns.

The Cafe Lead will focus on maintaining high standards of F&B quality, cleanliness, and organization, as well as managing product ordering to ensure smooth operations. While this role does not have formal supervisory responsibility, it may occasionally collaborate with other departments to support overall hotel operations and ensure exceptional guest experiences and a positive work environment.

The ideal candidate is self-motivated, eager to learn, and committed to helping Adrift Hospitality achieve budgets, improve employee satisfaction and retention, and consistently deliver outstanding customer service.

Operational  Responsibilities

• Uphold Adrift Hospitality’s Permission to Play Values.

• Report to work on time and ready for your shift.

• Communicate with the General Manager to understand daily priorities and operational needs.

• Support daily operations and step in wherever needed.

• Delegate daily responsibilities to the team.

• Resourcefully solve issues and take control of challenging situations.

• Clearly de-escalate and communicate issues through proper channels (Slack, email, etc.).

• Assist the GM with training new hires and supporting ongoing training needs.

• Communicate staffing needs and challenges to the GM.

• Respond to emails/slack in a timely manner each day you work.

• Clearly and appropriately escalate and communicate issues through correct channels.

• Ensure the vision set by the GM is consistently executed.

Food & Beverage Execution

• Maintain high standards of food and beverage quality, presentation, and consistency.

• Prepare or delegate prep of ingredients as needed.

• Create and communicate daily specials and execute monthly Cocktail for a Cause.

• Update cocktail cards and maintain accurate recipe books.

• Ensure all opening, shift change, and closing checklists are completed.

Inventory, Ordering & Systems

• Place and manage weekly orders through Craftable and other vendors.

• Ensure product ordering is appropriate and aligned with business needs.

• Maintain quarterly inventory and accurate invoicing in Craftable.

• Monitor and adjust operations to meet COG goals.

• Maintain and optimize Lightspeed POS and inventory systems for efficiency and accuracy.

• Troubleshoot system issues and support staff in using systems effectively.

• Communicate ordering needs (glassware, tools, specialty items) with the GM via Slack.

Cleanliness, Organization & Compliance

• Maintain a clean and organized kitchen, bar, and storage areas.

• Ensure compliance with Oregon health code requirements, including FIFO practices.

• Comply with and enforce sanitation, safety, and company policies.

Facilities & Maintenance

• Communicate and help identify facilities and maintenance needs.

Additional Duties

• Perform other duties as assigned by the GM. 

Permission to Play Values These values represent the essential, non-negotiable behavioral standards required for every member of our team:

• Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.

• Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.

• Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.

• Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.

Qualifications 

• 2+ years Customer Service experience

• 1+ years in leadership experience a plus

• Must Have OLCC and Food Handlers on first day

• Patience and problem-solving skills are necessary to effectively do this job.

• Must possess exceptional skills in training and development of staff.

• Must possess strong leadership skills.

• Strong de-escalation skills 

• Responsible and detail-oriented.

• Strong communication skills.

• Flexible and adaptable to changes.

• Able to lift and carry linens/items up to 30lbs.

• Valid driver's license.

• Understanding and passion for sustainability

• Ability to work 10+ hour shifts when needed