General Summary

The Sales Associate will head up in the purchasing, receiving, stocking, pricing of all sporting goods department

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service:

•       Provide a positive representation of Ace Hardware.

•       Proactively assist customers in solving problems.

•       Possess a friendly outgoing demeanor; work well with customers as well as associates.

•       Forward any customer complaint that cannot be handled to a member of management.

•       Possess strong product knowledge and knowledge of store layout and location of products.

Store Operations

•       Assist in creating a positive, professional and safe work environment.

•       Provide assistance to Department Specialists, i.e. price changes, special orders.

•       Communicate any Store Support Center issue to General Manager for follow up.

•       Communicate any merchandising, cost control or sales idea to General Manager.

•       Participate in store meetings.

•       Be professional in appearance and actions.

•       Perform all other duties as assigned.

Experience:

Formal retail experience preferred.

Familar with handguns rifles, and shotguns

familar with all types of ammunition

familar with fishing/ice fishing

Physical Demands:

Standing, walking, lifting (up to 25lbs) and climbing.

KNOWLEDGE IN GUNS/AMMO HUNTING AND FISHING REQUIRED