Posted 1w ago

Service Manager

@ Columbus Motor Company
Columbus, Nebraska, United States
OnsiteFull Time
Responsibilities:Direct service, Mentor team, Improve systems
Requirements Summary:Experience in service operations; strong communication; strategic leadership; organized; customer-focused.
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Job Description

Job Title: Service Manager
Location: Columbus, NE
Type: Full-Time

Are you a strategic leader who thrives in the fast lane? We are a growing Chrysler, Dodge, Jeep, and Ram dealer that comes highly recommended by our community, and we are looking for a high-energy Service Manager to join our team. We need someone who views "customer service" as an art form and employee development as their greatest legacy. If you love solving complex puzzles, building elite teams, and treating every customer like a VIP, we want to talk to you.

What You’ll Do

  • Elevate the Experience: Direct all service operations with a focus on providing white-glove treatment to our valued long-term clients.
  • Build the Bench: You aren’t just a boss; you’re a mentor. You will identify high-potential team members and coach them into the next generation of company leaders.
  • Strategize & Execute: Manage a fast-paced workflow using superior organizational skills. You’ll look at the big picture to improve systems while ensuring daily targets are crushed.
  • Own the Challenge: We operate in a high-intensity environment. You’ll be the go-to person for navigating obstacles and turning "impossible" situations into wins.

Who You Are

  • A Natural Leader: You lead by example and have a proven track record of growing entry-level talent into leadership roles.
  • Hyper-Organized: You can juggle 50 moving parts without dropping a single ball.
  • Customer-Obsessed: You understand that our "valued customers" are the heartbeat of the business and prioritize their satisfaction above all else.
  • Resilient: You don’t just handle pressure; you enjoy it. You are bored by the status quo and always looking for a better way to work.

Requirements

  • Experience in service – helpful
  • Exceptional communication and "people" skills.
  • A strategic mindset with the ability to implement long-term operational goals.

Why Join Us?

The philosophy of Columbus Motor Company is built on five pillars, with a majority of our success rooted in employee satisfaction, customer enthusiasm, financial performance, market effectiveness, and ongoing improvement. We believe in staying focused on what matters most, always circling back to customer enthusiasm and employee satisfaction. If these values resonate with you, you may be a great fit for our culture of excellence. 

Our Benefits:

  • Health & Wellness: Medical, Vision, and Dental Insurance, plus Supplemental Insurance options.
  • Future Security: 401K Plan to help you save for retirement.
  • Growth: Paid Training to ensure you stay at the top of your game.
  • Perks: Employee discounts on products and services.
  • Work-Life Balance: Paid Time Off (PTO), Holiday Pay, and workplace Flexibility.

Ready to lead a winning team? Apply today!