Posted 4mo ago

Office Scheduler

@ Installed Building Products
Charlotte, North Carolina, United States
$18-$20/hrOnsiteFull Time
Responsibilities:Scheduling, Coordinating, Communicating
Requirements Summary:Experience in scheduling/dispatch or office admin; strong communication; multitasking; computer/data entry; problem solving with warranty and customer concerns; insulation/construction knowledge a plus.
Save
Mark Applied
Hide Job
Report & Hide
Job Description
Pay Range: $18.00- $20.00 per hour, depending on experience

B-Organized Insulation

                                                We are seeking a highly organized and detail-oriented Office Scheduler to coordinate and manage scheduling tasks within our office.

 

Key Responsibilities

  • Scheduling & Coordination
  • Create, update, and maintain daily work schedules for installation crews.
  • Pull schedules and job details from client portals.
  • Ensure all schedule changes are communicated promptly to field teams.
  • Communication & Customer Service
  • Answer phones and respond to emails in a timely and professional manner.
  • Provide status updates to clients, internal staff, and suppliers.
  • Assist with resolving warranty concerns and coordinating follow-up visits when needed.

 

Administrative & Data Entry

  • Pull purchase orders and verify job-related documentation.
  • Enter job details accurately into company systems.
  • Create job tickets and distribute them to the appropriate teams.
  • Maintain organized digital and physical records.

 

Operational Support

  • Learn service areas and job site locations to improve scheduling efficiency.
  • Work with a sense of urgency to meet deadlines and support daily operations.
  • Assist with additional office tasks as needed.

 

Qualifications

  • Previous experience in scheduling, dispatching, or office administration preferred.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple tasks with accuracy and urgency.
  • Comfortable with computers, client portals, and data entry systems.
  • Strong problem-solving skills, including handling warranty and customer concerns.
  • Knowledge of the insulation or construction industry is a plus (but not required).

 

Work Environment

  • Fast-paced office setting within a construction/insulation company.
  • Frequent communication with crews, clients, and management.


Benefits:

  • Medical, dental, and vision coverage
  • Company Paid Life Insurance
  • Longevity Stock Program
  • IBP Foundation
  • Scholarship opportunities
  • Paid vacation and holidays
  • Employee Financial Assistance Program
  • Opportunities for growth and advancement.
  • 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
  • Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance.

 


B-Organized Insulation is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service – these aren’t just words; they represent how B-Organized Insulation does business. Whatever your needs, you can trust us to offer high-quality products and services.

Find your next career opportunity and join our team, with B-Organized Insulation!