Job Summary:
The Bartender is responsible for the for set-up, maintenance and operation of the pool bar, in addition to providing platinum level service and enhancing the member and guest experience. She/he will ensure that state and local laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed. Bartenders will seek opportunities to create a welcoming atmosphere, anticipate member needs, build rapport with members and deliver outstanding service. This individual will embody The Carolina Country Platinum Service Absolutes.
Job Functions include:
- Greet members and their guests and provide them with menu information at the pool bar, promotes specials, ensuring all are served according to operating standards.
- Rings up using point of service (POS) and accurately manage chits.
- Tracks consumption, usage and is proactive when a patron is over limit to contact management immediately.
- Adhere to basic hygiene procedures and grooming standards.
- Demonstrate culture standards.
- Arrange bar glassware and bottles.
- Assist Beverage Manager with any and all tasks related to beverage operations.
- Assure that state and local laws, club policies and procedures are being followed for service of alcoholic beverages.
- Ensure RASP policy is followed.
- Follow safety protocol and established standards.
- Work with a high level of integrity and moral within the F&B department, developing a good working relationship with co-workers through cooperation and professionalism.
- Maintain organized storage areas including the beer cage, beer cooler, wine cellar and wine cabinet
- Assist monthly inventory (to be completed on the last day of each month) of all beverage outlets and storage areas.
- Develop and maintain a standardized product list and ingredient menu that is properly distributed to all bar personnel.
- Relay any and all complaints/compliments to management in a timely manner.
- Daily restock of all bars while maintaining proper rotating procedures.
- Ensure completion of opening, running, and losing side work of all bar personnel.
- Speak with others using clear and professional language, ensure uniform and personal appearance are clean and professional.
- Stays alert and promptly report accidents, injuries, maintenance issues, suspicious activity and unsafe work conditions to management.
- Performs other appropriate duties requested by supervisors.
- Completes required Paycom and RCSU courses.